Senior Infrastructure Engineer

AD WARRIOR; Nottingham; On-site; GBP 48,000 - 58,000; Full time

Job summary

A leading public sector organization is seeking a Senior Infrastructure Engineer to enhance the Digital Employee Experience through modern, secure infrastructure services. This role involves driving improvements, automation, and proactive problem-solving. The successful candidate will need ITIL Foundation certification and strong communication and analytical skills. Excellent benefits include a substantial pension contribution and flexible working options.

Benefits

Employer pension contribution of 28.97%

25 days annual leave, increasing with service

Access to staff discount portal

Excellent career development opportunities

24-hour Employee Assistance Programme

Flexible working options

Qualifications

• Ability to engage and communicate with colleagues at all levels.
• Skilled in translating user needs into technical solutions.
• Ability to adopt new technologies for effective solutions.

Responsibilities

• Drive improvements and updates to core infrastructure services.
• Automate core infrastructure using modern approaches like Infrastructure as Code.
• Proactively support resolution and document infrastructure issues.

Skills

Communication

Problem solving

Analytical skills

Technical presentation

Education

ITIL Foundation

Job description

The Role

The Senior Infrastructure Engineer - Digital Workplace is part of the Digital Workplace team responsible for delivering modern, secure, and cloud-managed end user compute and related infrastructure services. The role supports innovation and adoption of cutting-edge technologies to enhance how colleagues work nationwide, with a focus on Digital Employee Experience, continuous improvement, robust security, and environmental sustainability. The team promotes modern platforms and solutions such as M365, Copilot, Microsoft Intune, Autopilot, Defender for Endpoint, Apple Automated Device Enrolment, Platform SSO, and Netskope to provide secure, flexible digital environments that keep pace with a rapidly evolving landscape. Location options include Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, and Swansea. Salary up to £57,400 per annum. Permanent vacancy.

If you work in the Digital Workplace space, and value an exciting, friendly, and healthy working environment; would like an opportunity to deliver a modern, high-quality digital experience; and want to make a real impact on road safety and sustainability, they’d love to hear from you.

Responsibilities

• Drive improvements to deliver new and updated core infrastructure services, according to business and user needs, based on clear evidence, to ensure maximum value is achieved from services
• Drive automation throughout the core infrastructure estate, adopting modern approaches, such as Infrastructure as Code, where relevant
• Maintenance of core infrastructure services through:
• • Identifying problems through analysis and proactively supporting resolution including documenting causes and remedies.
  • Identifying and implementing functional, performance and quality improvements to the core infrastructure estate

Skills and Qualifications

Essential qualifications/licenses:

• ITIL Foundation, if not currently held will work towards.

They are looking for someone who:

• Can engage and communicate with colleagues of all levels.
• Has the ability to present technical ideas and concepts in the language of the business and its users.
• Has highly developed problem solving and analytical skills, with the ability to translate user and business needs into practical, appropriate technical solutions.
• Can embrace new technologies to deliver the right solution.

Benefits

Being part of their brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary.
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• Joining a diverse and inclusive workforce with a range of staff communities to support all of their colleagues.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where they encourage a great work-life balance.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.