Senior HR Business Partner

IMServ Europe Ltd; Milton Keynes; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading energy services provider in Milton Keynes is seeking a Snr People Business Partner to deliver strategic HR guidance, workforce planning, and talent management. The successful candidate will have Chartered Membership of CIPD (Level 7) and significant experience within an HRBP model. Responsibilities include advising senior leaders, managing employee relations, and ensuring HR compliance. The role focuses on building positive employee relations and promoting inclusivity in the workplace. Competitive benefits include up to a 10% yearly bonus and a comprehensive leave package.

Benefits

28 days annual leave plus Bank Holidays

Annual leave Buy & Sell scheme

Enhanced Salary Sacrifice Pension Contributions

Up to a 10% yearly bonus

Life Assurance up to 6 X Base Salary

Healthcare plan (Upgrades available)

Employee Assistance Program

Car Salary Sacrifice Scheme

Qualifications

• Significant experience in HRBP model or equivalent framework.
• Expertise in leading culture change and embedding inclusive practices.
• Experience in utilities, data collection, or energy metering sectors is an advantage.

Responsibilities

• Provide strategic HR guidance to senior leaders.
• Act as strategic advisor, coaching managers and peers.
• Utilise workforce analytics to identify trends.

Skills

HRBP models

Organisational design

Workforce planning

Coaching

Mentoring

Communication

Analytical skills

Data-driven decision making

Education

Chartered Membership of CIPD (Level 7) or equivalent experience

Tools

Excel

HRIS systems

Job description

IMSERV is one of the UK’s leading data collection and energy metering experts, delivering award winning services to more customers in more places, meeting industry targets and becoming a benchmark for excellence. We offer a range of specialist metering technology for electricity, gas, and water along with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software.

PURPOSE OF THE ROLE

As a Snr People Business Partner, you will provide strategic HR guidance to senior leaders, translating business objectives into HR initiatives, and leading projects related to workforce planning, talent management, and organizational change.

Key responsibilities involve acting as a strategic advisor, coaching managers and peers, using data to drive decisions, managing complex employee relations cases, and ensuring HR policies comply with current legislation.

This role acts as a critical link between People and business functions, supporting senior leaders in achieving their strategic goals through people-centric strategies.

MAIN RESPONSIBILITIES

• Build trusted relationships with senior leaders, providing expert guidance on workforce challenges.
• Partner with business areas to ensure People solutions are aligned with organisational goals.
• Support the Head of People Experience in providing day-to-day coaching, mentoring, and knowledge sharing to team members, focusing on skill development and continuous improvement.
• Ensure HR services are delivered efficiently, maintaining high standards and legal compliance.
• Utilise workforce analytics to identify trends, inform decision-making, and measure People Team impact.
• Collaborate with People, Talent and L&D teams to deliver integrated, impactful HR solutions.
• Act as Deputy to the Head of People Experience, representing the wider People Team at senior leadership meetings and forums.
• Build positive employee relations and experience including leading on our Well-being and Diversity initiatives and launching employee community groups across the business.
• Adhere to Corporate Policies and Procedures, including Code of Conduct, Audit Procedures and any control related responsibility for financial data entered, stored, or reported via business systems within their control (list not exhaustive).
• Conduct comprehensive analyses of critical roles within the organization, identifying key competencies, skills, and performance indicators.
• Collaborate with department heads to develop role profiles, competency frameworks, and succession plans for critical positions.
• Ensure restructuring is managed in line with legislation and ensure efficiency across the business.
• Represent the team in cross-functional meetings and projects as delegated by the CPO & Head of People Experience

PERSON SPECIFICATION

• Chartered Membership of CIPD (Level 7) or equivalent experience.
• In-depth knowledge of HRBP models, organisational design, and workforce planning.
• Expertise in leading culture change and embedding inclusive practices
• Good working knowledge of Excel and HRIS systems.
• Significant experience working in a HRBP model or equivalent framework.
• Demonstrated expertise in driving organisational transformation, culture change, and engagement initiatives.
• Experience in utilities, data collection, or energy metering sectors is an advantage.
• Strong coaching, mentoring, and communication skills.
• Strong analytical skills with the ability to use data to inform strategy and measure success

COMPANY BENEFITS

• 28 days annual leave plus Bank Holidays
• Annual leave Buy & Sell scheme
• Enhanced Salary Sacrifice Pension Contributions
• Up to a 10% yearly bonus
• Life Assurance up to 6 X Base Salary
• Simply health – Healthcare plan (Upgrades available)
• Employee Assistance Program
• Car Salary Sacrifice Scheme
• Length of service & T&Cs apply

Our people are our main asset. We strive to ensure they remain happy, competitive, and fulfilled - helping to propel our business forward and ensure we remain customer-centric and competitive. We are proud to remain the UK’s leading and growing energy data collection and meter operations service provider.

Diversity and inclusion have long been at the heart of IMSERV’s success. As we continue our growth, our focus remains on ensuring that equality, diversity, and inclusion remain central to our business and recruitment practices. We recognise that we operate in an industry in which there has traditionally been a lack of diversity, and we are keen to encourage applications from as inclusive a group as possible. We recognise that a balanced workforce encourages collaboration and innovation, promotes entrepreneurship and a feeling of ownership.

These are the key drivers of our business, that our customers really look to us for.

(Please note that we reserve the right to close this position before the expiry date)