Senior Healthcare Assistant - Royal Free Hospital

NHS; London; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading healthcare provider in London is seeking a Senior Healthcare Assistant for the Emergency Department. This position focuses on providing exceptional care during critical moments, assisting patients, and supporting their families. Candidates should have NVQ Level 3 in Health and Social Care and recent experience in similar settings. This role offers a competitive salary and benefits, including annual leave and skills development opportunities.

Benefits

Annual leave allowance - 27 days plus 8 public holidays

Life assurance for all employees

Continuous professional development support

Qualifications

• Experience in a Health or Social Care Environment.
• Recent care experience for dying patients.
• Knowledge of IT systems including electronic health records.

Responsibilities

• Assist Clinical Nurse Specialist with assessments and patient care.
• Provide emotional and practical support to patients and families.
• Collaborate with community teams for discharge planning.

Skills

Patient care

Communication

Teamwork

Nursing support

Education

NVQ Level 3 in Health and Social Care

Level 3 Qualification in Healthcare Support

Job description

Senior Healthcare Assistant - Royal Free Hospital

Our new service, developed in collaboration with Royal Free Hospital, is seeking applicants for the position of Senior Healthcare Assistant in the Emergency Department.

Overview

As a Senior Healthcare Assistant, you will play a vital role in providing comprehensive care to patients. Your responsibilities will include monitoring and assisting in maintaining patients skin integrity and personal hygiene, conducting nutrition assessments, and attending to their comfort needs to promote rest and sleep.

Main duties

• Assist Clinical Nurse Specialist with assessments and patient care.
• Provide discharge planning support, liaising with community teams to facilitate prompt discharge home/to preferred place of care.
• Monitor and record observations.
• Provide emotional and practical support to patients and families.

About us

Marie Curie is the UKs leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness theyre likely to die from.

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through:

• Growing and transforming our direct care and support
• Delivering more practical information and support
• Leading in shaping the end-of-life experience

Job responsibilities

You will collaborate with Marie Curie Clinical Nurse Specialist (CNS) in the emergency department to deliver patient-centred palliative and end-of-life care, ensuring that care is provided in the preferred setting and support discharge planning.

Furthermore, you will liaise with community teams to facilitate discharges to patients at their preferred place of care.

Individuals with a demonstrated commitment to assisting others and relevant experience in healthcare are encouraged to apply.

Workdays: Starts Monday to Friday; includes weekends as the service grows

Location: Royal Free Hospital, London

What we're looking for:

• NVQ Level 3 in Health and Social Care or an equivalent Level 3 qualification is preferred, not essential.
• Demonstrated recent experience in the discharge process and providing care and support for patients at the end of life within an emergency department setting.
• A passion, knowledge and understanding of how to deliver person centred care
• A clear, appropriate and sensitive communicator who can make informed decisions in a timely manner
• Someone who understands the importance of prioritising a patient\'s care, comfort and privacy
• Experience working within a Multidisciplinary team, assisting in curating individual assessments and advanced care plans.
• Knowledge of IT in particular Microsoft Office and electronic health record systems.
• Defined contribution schemes for Pension (the charity will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and satellite navigation systems
• Help with eyecare cost (T &Cs apply)
• Entitled to Marie Curie Blue Light Card
• Entitled to Benefit Hub Discount Scheme
• Life assurance for all employees

What\'s in it for you:

• Annual leave allowance - 27 days plus 8 public holidays (pro-rated)
• Competitive Policy for parental/sick Leave
• Continuous Professional development (Marie Curie supports and encourages personal and professional development)
• Industry leading training programmes
• We are dedicated to fostering career development and welcome applicants interested in a secondment for this role.

Advert Closes: 26-September-2025

Application Process

To apply, submit an online application with your CV and a cover letter explaining your relevant experience, how you meet the person specification, and why you want to join Marie Curie.

For more information or an informal chat please contact [e-mail]

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion, and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We\'re happy to accommodate any requests for reasonable adjustments. Please email any requests to [e-mail]

This role will be subject to receiving an enhanced DBS criminal record check.

We reserve the right to close this vacancy early.

Agencies need not apply.

Person Specification

Qualifications

• NVQ Level 3 in Health & Social Care OR an equivalent
• Level 3 Qualification i.e. NCFE Level 3 Certificate in Healthcare Support
• Services, BTEC Level 3 Health and Social Care
• Functional skills at level 2 in numeracy and literacy or equivalent
• NVQ Level 4 in Health and Social Care OR an acceptable alternative
• Level 4 Qualification
• Training in palliative, end-of-life, or emergency care

Experience

• Significant experience (current) in a Health or Social Care Environment at practice level 2
• Recent experience of providing care and caring for dying patients
• Experience in acute/hospice/community setting
• A&E experience
• Case finding experience
• Experience of quality improvement, clinical audit, practice development and how this is used to improve care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a year Plus High-Cost Area Supplement