Senior EUC Customer Success Lead – Enterprise & Partners

Amazon; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading cloud service provider is seeking a Customer Success Specialist for AWS End User Computing to drive enterprise engagement and maximize cloud service adoption. The ideal candidate will have over 5 years of relevant experience, combining technical expertise with strategic acumen. Responsibilities include building executive relationships, managing high-value customer opportunities, and developing tailored success plans to enhance customer outcomes. This position offers growth opportunities in a dynamic and collaborative environment.

Benefits

Inclusive team culture

Mentorship and career growth opportunities

Work-life balance initiatives

Qualifications

• 5+ years of experience in enterprise scale cloud programs/projects.
• 5+ years of customer-facing work with executives or partners.
• Experience leading technical and non-technical transformation projects.
• Familiarity with virtualization technologies and Active Directory.

Responsibilities

• Develop and execute customized success plans for EUC adoption.
• Manage high-value customer opportunities and resolve technical blockers.
• Engage and coordinate with customer and partner teams.
• Monitor customer success metrics and identify areas for improvement.

Skills

Customer engagement

Technical expertise in virtualization

Strategic thinking

Relationship building

Education

Bachelor's degree in a relevant field

Job description

A leading cloud service provider is seeking a Customer Success Specialist for AWS End User Computing to drive enterprise engagement and maximize cloud service adoption. The ideal candidate will have over 5 years of relevant experience, combining technical expertise with strategic acumen. Responsibilities include building executive relationships, managing high-value customer opportunities, and developing tailored success plans to enhance customer outcomes. This position offers growth opportunities in a dynamic and collaborative environment.