Senior Entertainment Travel Consultant - UK, Iver, Office, EUROPE

BCD Travel; Kintbury; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading travel management company in the UK is seeking a Senior Entertainment Travel Consultant to enhance customer experiences and manage travel reservations. The ideal candidate will have extensive experience in the travel industry and be skilled in GDS systems. This full-time role offers a hybrid work model, generous vacation days, and a supportive work environment. Join a company committed to sustainability and diverse workplace culture.

Benefits

Flexible working hours

Work-from-home opportunities

Generous vacation days

Travel industry professional perks

Inclusive work environment

Qualifications

• Extensive Travel Agent experience required.
• Knowledge of travel industry policies and procedures needed.
• Strong verbal and written communication skills are essential.

Responsibilities

• Search and confirm travel reservations for customers.
• Understand and provide client travel policy consultations.
• Fulfill requests regarding necessary regulations.
• Provide industry information on fares and penalties.
• Review operational processes for client improvements.

Skills

Travel Agent experience

GDS Sabre

GDS Amadeus

Communication skills in English

Job description

Senior Entertainment Travel Consultant (Hybrid)

Full‑time, Iver, United Kingdom

As a Senior Travel Consultant, you are the face of our company. You'll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

Responsibilities

• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with required industry information such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with clients to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

Qualifications

• Extensive Travel Agent experience
• Working knowledge of the travel industry, policies, procedures, and processes
• Advanced skills in GDS Sabre and Amadeus
• Strong verbal and written communication skills in English

About us

We’re a market leader in travel management: we help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10‑second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating, and celebrating. You’ll be part of a virtual, dynamic, and flexible work environment that fosters a good work‑life balance so you can focus on what makes you happy. We offer flexible working hours, work‑from‑home or remote opportunities, opportunities to grow your skillset and career, generous vacation days, a compensation package that feels fair to you (including mental, physical, and financial wellbeing tools), travel industry professional perks and discounts, and an inclusive work environment where diversity is celebrated.

Ready to join the journey? Apply now!

We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department.