Senior Employee Relations Advisor

NHS; Croydon; On-site; GBP 44,000 - 53,000; Full time

Job summary

A regional health service provider in Croydon is seeking a Senior Employee Relations Advisor to join their ER team. This full-time position offers a hybrid working arrangement and a salary range of £44,485 to £52,521. The role involves supporting managers with complex ER cases and requires strong knowledge of employment law, excellent communication skills, and proven HR experience. If you're passionate about fair and effective people management, we would love to hear from you.

Qualifications

• Proven experience in a HR advisory role with minimal supervision.
• Experience with disciplinary, grievance and capability matters.
• Up to date knowledge of employment law and good employment practice.

Responsibilities

• Support managers in resolving complex ER cases.
• Manage a varied and complex caseload.
• Advise managers on best practice regarding ER issues.

Skills

Employment law knowledge

Excellent communication

Relationship building

Problem-solving

Attention to detail

Education

Level 5 CIPD

Educated to degree level or equivalent

Job description

Band 6, Full Time, Permanent, Hybrid working arrangement

*******Previous applicants need not apply********

Are you an experienced Employee Relations (ER) professional looking for your next challenge? We're looking for a Senior Employee Relations Advisor to join our supportive ER team at Croydon Health Services. If you're passionate about fair and effective people management, this could be the perfect role for you!

Who We're Looking For

We're looking for someone who:

• Has strong knowledge of employment law and HR policies
• Brings proven experience in handling complex ER cases
• Is an excellent communicator, able to provide clear, practical, and persuasive advice
• Can build strong relationships and work collaboratively with managers and HR colleague

Interview Date - TBC

Main duties of the job

What You'll Be Doing

As a Senior ER Advisor, you'll work closely with the ER Manager, ER Advisor, and HR Business Partnering team to provide a proactive and people-centred ER service. Your key responsibilities will include:

• Supporting managers in resolving complex ER cases using Just Culture principles, ensuring fairness and compassion remain at the heart of the process
• Managing a varied and complex caseload, including disciplinary, grievance, bullying & harassment, and capability cases
• Advising managers on best practice, employment law, and Trust policies, helping them feel confident in handling ER issues
• Building strong, positive relationships across the organisation and providing clear, persuasive advice to managers

About us

Why Join Croydon Health Services?

At Croydon Health Services NHS Trust, we're committed to providing outstanding care to a diverse population of over 360,000 people. Our team of 4,100 dedicated staff work across hospitals, specialist clinics, and within the community--delivering healthcare where it's needed most.

We know that working in the NHS is demanding, but with the right team, we're making a real impact. We empower our people to drive change, embrace innovation, and develop their careers with access to training, education, and professional development opportunities.

If you're looking for a supportive team and a role where you can make a real difference, we'd love to hear from you!

Job responsibilities

***Please see the attached supporting document which contains more information about the role in the job description and person specification***

Person Specification

Education and Qualifications

• Level 5 CIPD
• Educated to degree level or equivalent experience

Experience/Knowledge

• Proven experience in a HR advisory role with minimal supervision
• Experience providing advice and recommendations to managers on complex employee relations issues including disciplinary, grievance and capability matters
• Experience of supporting management with timely and robust completion of investigations
• Able to review and update HR policies and procedures
• Up to date knowledge of employment law and good employment practice
• NHS experience
• Trained AFC Job matcher

SKILLS/ABILITIES

• Able to convey ideas and advise clearly, concisely with conviction and in a persuasive manner
• Ability to analyse and problem solve from complex information and communicate with managers and staff to assist in determining informed decisions
• High standard of verbal and written communication skills/able to generate own correspondence and reports, and draft policy revisions, all with a high level of attention to detail.
• Ability to coach managers on how to apply HRM practices appropriately.
• Familiar with electronic HR reporting and recording systems and producing reports as required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£44,485 to £52,521 a yearpa inc of HCAS (Outer)