Senior Elective Access Manager

University College London Hospitals NHS Foundation Trust; Greater London; On-site; GBP 85,000 - 98,000; Full time

Job summary

A prominent UK healthcare institution seeking a highly skilled Senior Elective Access Manager to oversee performance delivery against elective access standards across divisions. This role includes generating insights on elective performance, offering expert resources to operational managers, and monitoring divisional capabilities. Ideal candidates will possess strong negotiation skills, a master's degree, and proven operational management experience in a clinical service. This position offers competitive salaries ranging from £85,431 to £97,148.

Qualifications

• Educated to master's degree or equivalent relevant postgraduate professional qualification.
• Detailed and expert knowledge of NHS elective access standards.
• Strong knowledge of NHS trust performance management frameworks.

Responsibilities

• Lead a central management function for elective access standards.
• Monitor divisional elective access capability and performance.
• Compile and disseminate best practices across divisions.

Skills

Negotiation and influencing skills

Data analysis

Interpersonal skills

Problem-solving

Communication skills

Education

Master's degree or equivalent

Job description

Senior Elective Access Manager

The closing date is 02 February 2026

University College London Hospitals NHS Foundation Trust is seeking a highly skilled and experienced individual to join our team as a Senior Elective Access Manager. As one of the most complex NHS trusts in the UK, we provide academically-led acute and specialist services to a large and diverse population.

In this role, you will lead and develop a central management function within UCLH to support performance delivery against national elective access standards across all divisions. You will be responsible for generating insights on elective performance, monitoring divisional elective access capability and performance, providing expert resources to operational managers, and compiling and disseminating best practice.

Main duties of the job

This post provides additional focus and monitoring for RTT and DM01 performance complementing the existing line management or accountability structures.

• Expert monitoring of divisional elective access capability and performance.
• Expert resource to operational managers and their teams, with specific responsibility for elective access analytical insights and policy.
• Compiling and disseminating learning and best practice.
• Advise and be project sponsor for development of elective access reporting and modelling tools.
• Developing insights and routine monitoring across the trust of elective access.
• A resource for clinical boards to provide intensive support for specific divisions with elective access risks on a project basis.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically-led acute and specialist services to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first‑class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world‑class support services including critical care, imaging, nuclear medicine and pathology.

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Person Specification

Education, Knowledge Qualifications, Training

• Educated to master's degree or equivalent relevant postgraduate professional qualification, or equivalent knowledge gained through experience.
• Detailed and expert knowledge of NHS elective access standards and all related national rule sets.
• Strong knowledge of NHS trust performance management frameworks and methodologies for reporting performance.
• Facilitation or training qualification.

Experience

• Proven experience of operational management in a clinical service that includes elective pathways.
• Experience of managing organisation‑wide projects across a large, complex organisation.
• Proven experience of undertaking and using demand and capacity analysis and management reports.
• Significant experience of producing management information for all tiers of a large or complex organisation.
• Analysing information in a health environment.

Skills/Abilities

• Strong negotiation and influencing skills with ability to motivate and engage individuals and teams.
• Intellectually flexible and creative, challenging current ways of working to produce innovative service plans.
• Highly data rational with the ability to use quantitative and qualitative information to stimulate improvement.
• Ability to communicate clearly and concisely, both written and oral, at all levels within the Trust and with external stakeholders.
• Proven track record of working under pressure to strict deadlines.
• Excellent interpersonal skills, fostering positive relationships with teams and individuals from diverse backgrounds and at all levels.
• Strong qualitative report writing skills.
• High level of numeracy.
• Troubleshooting complex problems.
• A demonstrable commitment to self‑development and the development of others.
• Understanding of the political landscape as well as different environments in which the Trust operates; and ability to assess opportunities for innovation, partnership and enhanced care.

Personal Qualities

• High level of work organisation, self-motivation, self-reflection and drive for performance.
• Engages in constructive debate and participates in evidence‑based decision making that is in the best interests of the Trust.
• Builds and maintains constructive relationships based on shared understanding of issues with colleagues, partners and stakeholders.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Salary: £85,431 to £97,148 a year per annum inclusive of HCAS.