Senior Director, Commercial

JLL; London; On-site; GBP 200,000 +; Full time

Job summary

A leading real estate firm in London seeks a Commercial Impact Lead to connect data analysis with business strategies. This role will collaborate with leadership to drive performance improvements and decision-making through data insights. The ideal candidate has strong analytical skills, a relevant degree, and experience in strategic planning. Join us to influence organizational strategy and outcomes.

Benefits

Professional development opportunities

Collaborative environment

Qualifications

• 5+ years of experience in business strategic planning or business intelligence.
• Experience in facilities management outsourcing is preferred.
• Outstanding written and verbal communication skills.

Responsibilities

• Collaborate with the Commercial Intelligence team to analyze data.
• Align analytical findings with strategic objectives.
• Provide data-backed recommendations for strategic planning.

Skills

Strong analytical skills

Proficiency in data manipulation

Critical thinking

Excellent communication skills

Experience with AI tools

Education

Bachelor's degree in business, Analytics, Finance, Economics

MBA or advanced degree

Tools

Excel

SQL

Tableau

Power BI

Job description

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JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About the Role

The Commercial Impact Lead is a pivotal new role, serving as the critical link between data analysis and strategic decision-making, working directly with Division Presidents and Division Leadership to develop, challenge and manage short, medium, and long-term commercial strategies. Since establishing the REMS Commercial Strategy & Solutions team five years ago, we have created tremendous value for JLL by partnering with our Solutions colleagues and clients to develop new outsourcing agreements. Following this success, we are expanding into our existing Accounts business to similarly improve our strategic approach to commercial outcomes.

This position requires someone who can not only interpret data with precision but also articulate insights that challenge conventional thinking and drive meaningful business improvement.

Key Responsibilities

Data Analysis & Insights Generation

• Collaborate with the Commercial Intelligence team to develop insights by analyzing trends, patterns and anomalies in our data and dashboards.
• Transform data and insights into meaningful, actionable business intelligence to support evidence-based decision making
• Identify opportunities for process optimization and efficiency gains through data-driven analysis

Strategic Partnership with Leadership

• Work with Division and Region leadership to align analytical findings with strategic objectives
• Work with Account Directors and Managing Directors to investigate account-specific opportunities
• Prepare and present analytical findings in clear, impactful formats
• Provide data-backed recommendations that inform business strategic planning processes and initiatives

Performance Improvement & Change Management

• Collaborate with Commercial Executives to constructively challenge existing go-to-market commercial approaches and business practices with evidence-based alternatives
• Drive continuous improvement by identifying performance gaps across client accounts and business divisions
• Facilitate cross-functional collaboration to implement strategic changes
• Monitor the effectiveness of implemented recommendations and adjust approaches as needed

Qualifications

• Bachelor’s degree in business, Analytics, Finance, Economics, or related field; MBA or advanced degree preferred
• 5+ years of experience in business strategic planning, business intelligence, performance management, or similar roles
• Experience in facilities management outsourcing is preferred
• Strong analytical skills with proficiency in data manipulation and statistical analysis
• Proficiency in use of AI tools, Excel, SQL, data visualization tools (e.g., Tableau, Power BI)
• Exceptional critical thinking and problem-solving abilities
• Outstanding written and verbal communication skills, with the ability to translate complex concepts for diverse audiences
• Experience working with senior leadership and influencing strategic decisions

The Ideal Candidate

The successful candidate will be naturally inquisitive with a talent for spotting patterns and anomalies in complex datasets. You thrive when synthesizing disparate information into coherent narratives that drive action. You possess both the business acumen and analytical rigor to ensure accuracy in your recommendations and the communication skills to make your findings compelling. Most importantly, you have the confidence and tact to challenge existing approaches constructively, balancing respect for established processes with a commitment to continuous improvement.

What This Role Offers

• The opportunity to directly influence organizational strategy and performance

• Exposure to senior leadership and high-visibility projects

• A collaborative environment that values analytical thinking and innovation

• Professional development opportunities to expand your skills and knowledge

• A role where your recommendations translate into measurable business outcomes.

Location:

On-site –London, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call [phone] to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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