Senior Director, Business Process, ERP & Transformation

Brambles Limited; Greater London; Hybrid; GBP 100,000 - 130,000; Full time

Job summary

A global logistics company is seeking a Senior Director, Business Process, ERP & Transformation to lead the design and implementation of business processes as part of a global ERP transformation. The role involves collaboration with stakeholders, management of process changes, and ensuring compliance with governance standards. Ideal candidates have over 5 years of experience in leading ERP programmes and in people management, particularly in multinational contexts. This position supports a hybrid work model located in the UK or Europe.

Qualifications

• 5+ years proven experience in leading global process transformation within ERP programmes.
• 5+ years in people management/leadership roles.
• Experience working in multinational environments with diverse stakeholders.
• Strong understanding of ERP systems and reporting platforms.
• Experience with Business Process Architecture.
• Expertise in operational excellence and process improvement methodologies.

Responsibilities

• Lead definition and harmonization of global business processes.
• Collaborate with functional leaders to co-create process design principles and KPIs.
• Oversee pilot implementations and global rollouts.
• Establish Global Process Ownership as a key element of the Operating Model.
• Support change management initiatives by identifying process impacts.
• Ensure processes comply with internal controls, regulatory requirements.

Skills

Business Process Alignment

Business Process Mapping

Coaching

Collaboration

Disruptive Thinking

Emotional Intelligence

Feedback

Global Implementations

Inclusive Leadership

Influencing Skills

Leading Change

Operational Excellence

Prioritization

Process Architecture

Process Governance

Strategic Thinking

Education

Bachelor's or Master’s in Business, Finance, Engineering, or related field

Tools

ERP systems

Process mapping tools (e.g. Signavio, Nintex)

Job description

Job Description

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share‑and‑reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work‑life balance and flexibility through our Hybrid Work Model.

Full time, permanent

Based in UK or Europe - hybrid or remote

We’re seeking a dynamic and strategic Senior Director, Business Process, ERP & Transformation to spearhead the design, standardisation, and implementation of end-to-end business processes across our organisation as part of a global ERP transformation.

Process Design & Standardisation

• Lead the definition and harmonization of global business processes (e.g., Finance, Supply Chain, Procurement, HR) to align with ERP capabilities.
• Collaborate with functional leaders to co‑create process design principles and KPIs.
• Build the capability of Operational Excellence across the organisations (regions & functions)

ERP Implementation Leadership

• Partner with Technical Services (IT) and system integrators to ensure process requirements are accurately translated into ERP configurations.
• Oversee pilot implementations and global rollouts, ensuring timely delivery and adoption.

Stakeholder Engagement

• Establish Global Process Ownership as a key element of the Operating Model of the organisation.
• Engage with GPOs and GPLs to drive process excellence methods and decisions across the organisation.
• Ability to engage at all levels in the organisation from a technical as well as business perspective.
• Act as the primary liaison between global business units, functional teams, and ERP programme leadership.
• Facilitate workshops and change impact assessments to align stakeholders on process changes.

Change Management & Training

• Support change management initiatives by identifying process impacts and helping teams adapt to new ways of working.
• Contribute to training content and ensure process owners are equipped to sustain the transformation.

Governance & Compliance

• Ensure processes comply with internal controls, regulatory requirements, and industry standards.
• Maintain documentation via chosen ERP process tool and oversee process governance post‑implementation.
• Ensure that Process and Data governance is adopted by regions and functions alike.

What We’re Looking For

• At least 5 years proven experience in leading global process transformation within ERP programmes.
• At least 5 years in people management/leadership roles.
• Experience working in multinational environments with diverse stakeholders.
• Strong understanding of ERP systems, process mapping tools (e.g. Signavio, Nintex, etc), and reporting platforms.
• Experience with Business Process Architecture.
• Bachelor's or Master’s in Business, Finance, Engineering, or related field.
• Expertise in operational excellence and process improvement methodologies.

Ready to Apply?

Submit your up-to-date CV tailored to this opportunity. We look forward to hearing from you!

Brambles is an inclusive employer. We want every candidate to perform at their best throughout the application and interview process, and while at work. If you require any reasonable adjustments, please inform your Talent Acquisition Partner.

Remote Type

Fully Remote

Skills to succeed in the role

Business Process Alignment, Business Process Mapping, Coaching, Collaboration, Disruptive Thinking, Emotional Intelligence, Feedback, Global Implementations, Inclusive Leadership, Influencing Skills, Leading Change, Operational Excellence, Prioritization, Process Architecture, Process Governance, Strategic Thinking

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing their potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [e-mail].