Senior Digital Account Manager

Michael Page (UK); North East; Hybrid; GBP 35,000 - 38,000; Full time

Job summary

A growing business services organization in the North East is seeking a motivated Senior Account Manager to manage client relationships, coordinate marketing campaigns, and provide strategic advice. The ideal candidate will have a strong marketing background, excellent communication skills, and a results-driven approach. The position offers a competitive salary and performance-related bonuses in a collaborative work environment.

Benefits

Competitive salary

Performance-related bonus

Flexible working arrangements

Professional growth opportunities

Collaborative work environment

Qualifications

• Strong background in marketing and account management within a marketing agency.
• Proven ability to build and maintain client relationships.
• Experience in coordinating and delivering marketing campaigns.
• Excellent communication and presentation skills.
• Results-driven approach with a focus on client satisfaction.

Responsibilities

• Manage and nurture client relationships with a focus on retention.
• Oversee marketing campaigns ensuring alignment with client objectives.
• Provide strategic advice to clients for business growth.
• Coordinate internal teams for effective project delivery.
• Monitor campaign performance and prepare client reports.
• Conduct regular client meetings to review progress.
• Identify and resolve issues during project execution.
• Support business development in identifying new opportunities.

Skills

Client relationship management

Campaign coordination

Communication skills

Problem-solving

Organizational skills

Job description

Overview

• Love digital marketing and have solid experience as an Account Manager?
• Enjoy working with both B2C and B2B clients in all kinds of industries?

About Our Client

About Our Client

A growing organisation within the business services industry, this company has established a reputation for delivering high-quality marketing and agency services. With a medium-sized team, they focus on fostering impactful client partnerships while maintaining a collaborative and professional environment.

Job Description

• Manage and nurture client relationships to ensure satisfaction and retention.
• Oversee the planning and execution of marketing campaigns, ensuring alignment with client objectives.
• Provide strategic advice to clients, identifying opportunities for business growth.
• Coordinate with internal teams to ensure timely and effective project delivery.
• Monitor campaign performance and prepare detailed reports for clients.
• Conduct regular client meetings to review progress and discuss upcoming initiatives.
• Identify and resolve any issues that may arise during project execution.
• Support the business development team in identifying new opportunities.

The Successful Applicant

The Successful Applicant

A successful Senior Account Manager should have:

• A strong background in marketing and account management within marketing agency.
• Proven ability to build and maintain client relationships.
• Experience in coordinating and delivering marketing campaigns.
• Excellent communication and presentation skills.
• A results-driven approach with a focus on client satisfaction.
• Ability to work collaboratively with internal teams and stakeholders.
• Strong problem-solving and organisational skills.

What's on Offer

• A competitive salary of £35,000-£38,000 per annum, depending on experience.
• Performance-related bonus of up to £9,000 annually.
• Flexible working arrangements, including three days a week in the Newcastle office.
• Opportunities for professional growth within the business services industry.
• A collaborative and supportive work environment in the North East.

If you are a motivated Senior Account Manager looking to make an impact, apply today!