Senior DevOps Support Engineer – Automation & Open Source

Perforce; Belfast; On-site; GBP 42,000 - 67,000; Full time

Job summary

A leading software solutions company in Northern Ireland seeks a Senior Technical Support Engineer to address system, application, and infrastructure problems. The role involves collaboration with Professional Services and Engineering teams to help customers achieve success. Candidates should have over 5 years of experience, strong system administration knowledge, and passion for automation. The position offers a competitive salary between £42,850 and £66,450, along with opportunities for professional growth and development.

Benefits

Competitive salary

Professional development opportunities

Qualifications

• 5+ years of experience related to technical support.
• Awareness of emerging technologies and practices.
• Experience with Puppet Open Source.

Responsibilities

• Solve system, application, and infrastructure problems.
• Work closely with Professional Services, Sales, and Engineering teams to ensure customer success.

Skills

System Administration knowledge

Software automation understanding

Customer relations skills

Problem-solving

Programming skills (Ruby, Python, Perl, PowerShell, Bash)

Puppet Enterprise experience

Education

Technical degree (CS/IT/Eng/ITSec)

Tools

Puppet

Windows systems administration

Data center management

Microsoft PowerShell

Job description

A leading software solutions company in Northern Ireland seeks a Senior Technical Support Engineer to address system, application, and infrastructure problems. The role involves collaboration with Professional Services and Engineering teams to help customers achieve success. Candidates should have over 5 years of experience, strong system administration knowledge, and passion for automation. The position offers a competitive salary between £42,850 and £66,450, along with opportunities for professional growth and development.