Senior Despatch Supervisor Day shift 2

Avondale Foods Ltd; Craigavon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fresh produce manufacturer in Northern Ireland is seeking a Senior Despatch Supervisor. This role oversees the despatch process in a fast-paced FMCG environment, focusing on team management and compliance with high standards. Candidates should have FMCG experience and strong leadership skills. This position offers career development opportunities and a supportive work environment.

Benefits

Heavily subsidised canteen

Health Care benefits

Pension contributions

Rewards for Length of Service

Qualifications

• Must have experience working to tight deadlines.
• IT literate with proficiency in Word and Excel.
• Previous experience with HACCP or qualification in this area.

Responsibilities

• Supervise and coordinate daily activities of team members.
• Ensure accurate picking of orders and loading of vehicles.
• Lead daily team briefings to review KPIs.

Skills

Experience within FMCG environment

2 years of People Management experience

Attention to detail

Excellent organisational skills

Education

Third level qualification

Tools

AX or Zetas (or similar) system

Job description

Overview

Location: 15 Dukestown Lane, BT66 8TB, Lurgan

Hours of work: 08:00 – 20:00

We operate on a 2-week rotating shift pattern:

• Job role 2:
• • Week 1: Thursday – Saturday (3 days)
  • Week 2: Wednesday – Saturday (4 days)

The Role

We are looking for a highly organised and proactive Senior Despatch Supervisor to lead a 12-hour operation within our fast paced FMCG distribution centre. This critical role is responsible for overseeing the end to end pick and despatch process, ensuring customer orders are fulfilled accurately, efficiently and in full compliance with company policies and quality standards.

What you will do

• Supervise and coordinate all daily activities of team members across despatch operations.
• Foster a positive and inclusive working environment, empowering team members to perform at their best.
• Support the training, onboarding, and ongoing development of staff to maintain high standards of performance and compliance.
• Ensure accurate and timely picking of orders and loading of vehicles using handheld scanning devices.
• Monitor team performance and productivity, proactively identifying and addressing any issues to ensure KPIs and service levels are consistently met.
• Lead daily team briefings to review KPIs, address challenges and successes, and align on the priorities for the upcoming shift.
• Work collaboratively with other Senior Despatch Supervisors to ensure clear and effective shift handovers.
• Communicate regularly and effectively with key departments including Logistics, Purchasing, Supply Chain, Sales, and Production to ensure smooth end-to-end operations.
• Ensure all documentation and records meet traceability, food safety, and company compliance requirements to be audit ready at all times.

Essential Criteria

• Experience within FMCG environment
• 2 years of People Management experience
• Experience of stock control
• Experience working to tight deadlines
• IT Literate (e.g. word, excel etc.)
• Attention to detail and excellent organisational skills
• Previous experience with HACCP or qualification within this area

Desirable

• Third level qualification
• Knowledge of food processing preferably gained within a FMCG environment
• AX and/or Zetas (or similar) system experience

To read our full job description please view our company website

Why choose us?

We are a leading manufacturer of fresh produce across the United Kingdom and Ireland, with over 700 employees. With our unique processes, state of the art machinery and wide range of products, innovation is at the core of our business.

Building our team;

At Avondale Foods Ltd we recognise our growth and continuous development is driven by our people. You can develop, learn and grow your career amongst industry professionals at Avondale Foods Ltd. With ‘Freedom to Succeed’ as a company value, collaboration is at the heart of everything we do.

We will support your commitment to your career progress by offering valuable pathways to training and certifications which are industry recognised;

• NVQ’s
• Food Safety, level 2&3
• HACCP
• Mental Health First Aid
• First Aid
• Management Development Programmes
• High field Certifications
• Apprenticeships at all levels

Our employee benefits include;

• Employee of the month prize
• Heavily subsidised canteen
• Refer a friend bonus
• On-site parking
• Health Care benefits
• Rewards for Length of Service
• Pension contributions
• Mental Health and Wellbeing support
• Health and Wellbeing intiatives