Senior Demand Planning Manager – Replenishment 1 Year Contract (All genders)

zooplus AG; City Of London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading European pet platform is seeking a Senior Demand Planning Manager on a 1-year contract to manage inventory forecasts and drive efficient replenishment. The ideal candidate has 3–5 years experience in demand or inventory planning, strong Excel skills, and e-commerce knowledge. This role allows for a hybrid work setup (60% in-office, 40% remote). Benefits include a 20% shop discount and ongoing training opportunities.

Benefits

20% discount in our zooplus shop

Internal and external training

Team events

Qualifications

• 3–5 years of experience in demand planning or supply chain management.
• Understanding of inventory KPIs and replenishment models.
• Ability to communicate with commercial and operational teams.

Responsibilities

• Manage and improve inventory forecasts.
• Own medium-term forecasting and track forecast accuracy.
• Contribute to S&OP meetings addressing supply challenges.

Skills

Demand planning

Inventory planning

Supply chain management

E-commerce experience

Excel/spreadsheet modeling

Python

Job description

Senior Demand Planning Manager – Replenishment 1 Year Contract (All genders)

More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.

We're on a mission to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity. At the heart of everything we do, they inspire us to grow, raise the bar for our customers and fuel a pet-first business.

The duration of this role is fixed, and the contract will have a length of 12 months.

As a Senior Demand Planner – Stock Keeping Unit (Replenishment), you’ll manage and improve inventory forecasts to ensure optimal stock levels and drive efficient replenishment. You’ll own medium-term forecasting, track forecast accuracy, and work cross-functionally to support supply chain performance. The role also includes scenario planning, risk management, and contributing to S&OP meetings to address supply challenges and opportunities.

Medium-Term Forecast Ownership

• Track projected inventory by Country, Brand, Category
• Own and refine our 6-month rolling forecast, using input from other forecasts, planned promotions, historical trends and stock levels.
• Monitor forecast accuracy and drive improvements.
• Trigger replenishment orders based on forecast and target stock levels.
• Define and maintain reorder points, safety stock levels, and min/max thresholds.
• Represent demand planning in S&OP meetings, providing insights on forecast accuracy, supply constraints, and campaign feasibility.

Run what-if scenarios for demand surges, supply delays, or promotional changes

Requirements

• 3–5 years of experience in demand planning, inventory planning, or supply chain management with e-commerce experience preferred
• Understanding of inventory KPIs, replenishment models, etc.
• Ability to synthesize and communicate with both commercial and operational teams.
• Strong Excel/spreadsheet modeling with a first formal experience in coding, ideally Python (or other scripting language) skills is desirable
• Understanding of Regression techniques would be a plus

With more than 1,000 passionate professionals located across 6 European offices, we believe our success comes from working together and leveraging our international strengths. Expect a hybrid work setup: 60% in-office, 40% remote, collaborating with colleagues across locations.

Our benefits:
20% discount in our zooplus shop
Internal and external training
Team events

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.