Senior Data Platform Engineer

Telefónica Tech; City of Westminster; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading technology firm in the UK seeks a Senior Managed Services Consultant to enhance enterprise data platforms. This role involves acting as a technical lead, ensuring service excellence, and maintaining long-term client relationships. The ideal candidate will have strong technical knowledge, client-focused experience, and exceptional interpersonal skills. Flexibility is required to work across the UK and remotely, with occasional out-of-hours work recognized and rewarded.

Qualifications

• Deep technical knowledge in managing enterprise data platforms.
• Experience in delivering ongoing support and optimization.
• Exceptional interpersonal skills and clear communication.

Responsibilities

• Act as a technical lead for support services.
• Maintain and enhance data environments across cloud and on-premise technologies.
• Build long-term client relationships through proactive support.

Skills

Technical knowledge

Client-focused experience

Service delivery excellence

Troubleshooting skills

Job description

The role sits within the Managed Services function of the Data & AI practice. The delivery function develops and builds Data Platforms, Integrations, ML platforms etc for our clients - and Managed Services provides ongoing support and management once built and delivered.

We are looking to supplement our team with a Senior Managed Services Consultant who has deep technical knowledge and client-focused experience in delivering ongoing support and optimisation for enterprise data platforms. In this role, you'll act as a technical lead and escalation point for support services, working closely with our clients to maintain, troubleshoot, and enhance their data environments across cloud and on-premise technologies.

You will be instrumental in ensuring service delivery excellence, continuous improvement, and building long-term client relationships through proactive support and consulting.

You'll be working, collaborating and socialising with your colleagues across all three of our offices in the UK, Bulgaria, and India. There will be a need to work outside of the normal office hours occasionally, but this can be remotely (from your home) and of course, this time will be recognised and rewarded.

We are looking for a dynamic individual with exceptional interpersonal skills who is passionate and eager to learn new skills. There will be regular contact with clients, so applicants must be comfortable discussing technical concepts in a clear and concise language.