Senior Communications Specialist

SWIFT; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial messaging provider in London is searching for a senior internal communications professional. The role focuses on developing and delivering effective internal communications strategies, advising on best practices, and creating engaging content. Candidates should have 5-7 years of relevant experience, exceptional writing skills, and the ability to work collaboratively across cultures. This position offers a competitive package and promotes a diverse, inclusive workspace where individual voices are respected.

Benefits

Competitive salary

Diverse and inclusive environment

Career development opportunities

Qualifications

• 5-7 years of experience in internal communications and content development.
• Ability to adapt writing style for different audiences.
• Experience in managing change and working cross-culturally.

Responsibilities

• Develop and deliver internal communications strategies.
• Advise management on communication best practices.
• Create content for internal platforms and campaigns.
• Organize and run internal events.

Skills

Internal communications strategy

Content development

Change management

Exceptional writing skills

Excellent communication skills

Project management

Cross-cultural collaboration

Education

Bachelor's degree in Communications or related field

Job description

ABOUT US

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever‑changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

Are you a skilled communications professional who is passionate about fostering a strong company culture? Do you thrive in a dynamic, cross‑functional team?

We are seeking a dynamic and results‑driven senior internal communications professional to join Swift’s team in London, UK.

Swift is a great place to work, and in internal communications we want to deliver best‑in‑class communications that help our colleagues understand how meaningful their work is and speak with one voice.

Working in collaboration with experts around the globe, you’ll be joining a team of like‑minded individuals who want to deliver real impact. You’ll support the team in driving culture change across the business and finding innovative ways to raise awareness of our company strategy and priorities, globally. This role will require a background in internal communications and content development.

Key responsibilities

• Internal communications strategy and planning: produce, manage and deliver communications strategy and multi‑channel campaigns which help inform, engage and drive culture change across the organisation.
• Strategic advisor: advise management on communication approaches and change management best practices
• Change management: implement change management activities for transformation initiatives across the organisation with a focus on culture and behaviour.
• Content creation: write and edit content (articles, news, blogs and posts) on internal channels such as our intranet, narrowcast and email, and produce multi‑channel communications (including narrowcast and videos).
• Multi‑channel communications: devise new, creative forms of communication and concepts to increase management‑employee connections, raise and maintain staff engagement and highlight specific culture‑related topics.
• Events: organise and run internal events from concept to delivery including networking gatherings and digital events.
• Collaboration: Work closely with external communications colleagues to ensure cohesive messaging and promote the company's initiatives and goals.
• Multi‑tasking: Juggle multiple projects in a fast‑paced environment.

Qualifications

• Bachelor's degree in Communications, Journalism, Marketing or related field.
• 5-7 years of experience in communications with a focus on internal communications, content development and change management.
• Exceptional writing skills, with the ability to adapt tone for the intended audience.
• Excellent communication and presentation skills, with the ability to craft clear, concise, and compelling messages.
• Solid experience in planning and organising, with the ability to focus on the task at hand and deliver on time.
• Open‑minded, solutions‑oriented, flexible and able to work cross‑culturally
• Ability to work cross‑culturally and with executive management
• Ability to work independently and as part of a team, with a strong sense of accountability.
• Understanding of financial and technology markets, and Swift‑related business areas is an advantage
• Experience in cultural and behavioural change campaigns also an advantage.

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.