Senior Commercial Manager, Trading Performance and Strategy

BT Group; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading telecommunications company in the UK is seeking a professional to lead the commercial strategy for Wholesale. The ideal candidate will have proven experience in commercial management and strong leadership skills. Responsibilities include driving performance, translating market data into insights, and managing sales incentives. Benefits include a 15% target bonus, health care, and a generous pension scheme, making this an attractive opportunity for the right candidate.

Benefits

15% on target bonus

Health Care

Car Allowance

BT Pension scheme

Equal family leave

Enhanced women’s health support

25 days annual leave

24/7 private virtual GP appointments

2 weeks carer’s leave

World-class training and development

Qualifications

• Proven experience in commercial management or related roles.
• Strong leadership skills managing multi-disciplinary teams.
• Expertise in strategic planning and actionable commercial decisions.

Responsibilities

• Lead end-to-end commercial strategy and performance for Wholesale.
• Translate market data into actionable insights.
• Oversee sales pay plans and incentives.

Skills

Commercial management

Leadership

Strategic planning

Stakeholder management

Job description

We have around 1.2 million customers and serve over half the FTSE 350. Our customers range from big household names, government departments and public service organisations right through to small businesses and new start‑ups. We cover both the communications and IT services markets. Overall we're focused on four main product markets: Fixed Voice; Mobility; Fibre and connectivity; networked IT services provided over the biggest UK network in both fixed and mobile communications. We also provide network IT services to corporate and public sector organisations in the Republic of Ireland. Our Wholesale business helps communications providers (CPs) and other organisations provide fixed or mobile phone services. Our ventures provide mass‑market services like directory enquiries and payphones, and enterprise services including Fleet Solutions and BT Redcare. We also offer specialist enterprise services to our Internet of Things customers. The Wholesale Sales function partners with and delivers capability to our biggest customers (across the UK and beyond), who in turn deliver communication services to their customers. In Wholesale, we leverage BT's assets, diversity and sales excellence to provide these customers with best in class, innovative technology that empowers their customers' future.

Responsibilities

• Lead end-to-end commercial strategy and trading performance for Wholesale, balancing day-to-day operations with long-term growth aligned to market dynamics and customer needs.
• Translate trading, customer, and market data into actionable insights that inform strategic decisions and drive commercial performance.
• Design and oversee sales pay plans, incentives, and target frameworks to motivate the sales organization and align with commercial objectives.
• Lead and govern the bids process and risk management activities, ensuring commercial rigour, robust evaluation, compliance with group standards, and alignment with business priorities.
• Build and develop a high‑performing team of commercial specialists, providing clear leadership and coaching to shape the operating model and drive a culture of accountability and excellence across cross‑functional partnerships.

Qualifications

• Proven experience in commercial management, trading performance, or related commercial strategy roles.
• Strong leadership skills with experience managing multi‑disciplinary teams and shaping operating models.
• Demonstrable expertise in strategic planning and turning data and customer insights into actionable commercial decisions.
• Solid understanding of bid management, risk and governance, and sales incentive/pay plan design.
• Excellent stakeholder management, communication, and relationship‑building skills, with the ability to influence at senior levels.
• Ability to operate in a fast‑paced, dynamic environment and balance both long‑term strategic work and day‑to‑day trading priorities.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start‑ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.

Benefits

• 15% on target bonus
• Health Care
• Car Allowance
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World‑class training and development opportunities
• Option to join BT Shares Saving schemes.