Senior Clinical Team Administrator

Norfolk & Suffolk Foundation NHS Trust; Lowestoft; On-site; GBP 27,000 - 31,000; Part time

Job summary

A UK healthcare organization is seeking a part-time Administration Team Leader to supervise staff and manage a range of administrative tasks. The ideal candidate should possess administrative experience, communication skills, and the ability to maintain confidentiality. Responsibilities include data management and supporting clinical teams. This position offers a range of benefits including comprehensive training and NHS pension.

Benefits

NHS pension

Comprehensive training programmes

Career progression

Starting annual leave of 27 days per annum

Staff physiotherapy service

NHS discounts

Qualifications

• Experience in managing sensitive information and maintaining confidentiality is essential.
• Supervisory experience required to lead an administration team.
• Ability to demonstrate flexibility and creativity in responding to service needs.

Responsibilities

• Supervise and manage the administration team.
• Input and update the Trust patient record system.
• Manage diaries, perform minute-taking duties and complete data reports.

Skills

Communication skills

Time management

ICT skills including Microsoft

Ability to work on own initiative

Education

NVQ 3 Business Administration or equivalent

NVQ 2 Customer Services or working towards

Pitman/RSA III Typing

Job description

Do you have excellent communications skills and a keen eye for detail?

Can you effectively manage multiple tasks and priorities?

Do you have experience of managing sensitive information and maintaining confidentiality?

If you have said 'Yes' to each of the above then we might just have the role for you...

The Waveney Adult Community Mental Health team are looking to recruit a professional, conscientious, calm, and confident individual to lead the existing Administration Team. Community mental health services are currently undergoing review and transformation, so this is a very exciting time to join the team.

Main duties of the job:

You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. You will need to be able to demonstrate your communication, prioritisation and administration skills as well as your knowledge of IT systems.

You will need to be able to work flexibly in response to service needs and the ability to think creatively. Experience of working to deadlines and on your own initiative is also essential.

The role will require the post holder to supervise an experienced and established administration team, therefore supervisory experience is essential.

Full training and support package will be provided

Main duties of the job

You will need to be able to demonstrate the strength of your communication, prioritisation, and administration skills. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are essential.

• This is a part time position (30 hours per week spread over either 4 or 5 days)

The role will require the post holder to supervise and carry out appraisals on named members of staff, therefore supervisory/appraisal experience is desirable, but training will be provided.

The post holder will be required to input and update the Trust patient record system which will include accepting referrals and discharging patients as directed by the clinical team.

There will be minute taking duties, diary management, audio typing and the role requires you to be proficient in the use of all Microsoft packages.

There is also the requirement to complete various data reports, spreadsheets and support ad hoc audits.

About us

We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the wider team. Benefits included with this role are:

• NHS pension
• A comprehensive in house & external training programmes
• Career progression
• Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• Staff physio service
• NHS discounts and many more

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

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Person Specification

Qualifications

• NVQ 3 Business Administration or equivalent or willing to work towards.
• NVQ 2 Customer Services or working towards.
• Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at advanced level.
• Knowledge of Trust electronic record system

Experience

• Understanding and experience in a full range of secretarial procedures and systems gained through senior level.
• Ability to work with senior members of staff across a large organisation.
• Supervision of staff
• Working on own initiative without supervision
• Day to day line management

Skills

• Ability to co-ordinate and prioritise management diaries
• ICT skills including Microsoft
• Good standard of literacy and numeracy

Knowledge

• Maintaining administrative / secretarial systems
• Knowledge of NHS policy / procedures
• Knowledge of medical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£27,485 to £30,162 a year gross per annum pro rata