Senior Clinical Support Workers - Royal Stoke

University Hospital of North Midlands NHS Trust; Stoke-on-Trent; On-site; GBP 24,000 - 27,000; Full time

Job summary

A major UK healthcare provider in Stoke-on-Trent is seeking Senior Clinical Support Workers to deliver compassionate care in a hospital setting. Candidates must hold GCSEs or equivalent in Maths and English and a Care Certificate or NVQ Level 3 in Health and Social Care. The position offers a salary of £24,937 to £26,598 per annum (pro rata), along with opportunities for continuous development.

Benefits

Continuous learning and development

Support for qualifications

Qualifications

• 12 months experience as a Healthcare Assistant or equivalent.
• Completed Care Certificate with practical element.
• General care enthusiasm evidenced in the application.

Responsibilities

• Deliver care and support to patients.
• Learn new skills in assessment and documentation.
• Work as part of the wider team for patient experience.

Skills

Compassion

Teamwork

Assessment skills

Education

GCSE or equivalent for Maths and English

Care Certificate

NVQ Level 3 Award in Health and Social Care

Job description

Overview

Senior Clinical Support Workers – Royal Stoke, UHNM. This vacancy is for Senior Clinical Support Worker positions at Royal Stoke Hospital.

The closing date is 30 September 2025. University Hospitals of North Midlands NHS Trust is unable to provide sponsorship for Band 2 and Band 3 roles in line with UKVI guidelines and legislation. If you hold a graduate visa, you may apply, but UHNM will not offer sponsorship at the end of your visa. You must also have at least six months remaining on your visa at the start of employment for training and operational reasons.

If you are passionate about making a difference to the lives of people using our services and their families, this could be the role for you.

Are you kind, compassionate, and looking to develop in your career as a Senior Clinical Support Worker in a hospital setting?

The Trust supports continuous learning and development. We value our Clinical Support Worker workforce and support apprenticeships and other training to progress through the pay scale. Many Clinical Support Workers have trained to Nursing Associate level and some are now training to top up to Registered Nurses.

Main duties of the job

The role of the Senior Clinical Support Worker varies by ward or department but generally involves delivering care and support to patients, learning new skills in assessment and documentation, and working as part of the wider team to provide an excellent patient experience.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we serve around three million people and are known for facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All employees contribute to our inclusive culture and development packages, ensuring opportunities to fulfil potential. We are committed to being a diverse and inclusive employer and to fostering a culture where all staff feel valued and respected. We ask all employees to commit to the values co-created with staff, patients and carers, which unite us as a Trust.

We know investing in and developing our staff directly improves the quality of care we deliver.

Job responsibilities

Please see the Job Description and Person Specification for detailed information about the Senior Clinical Support Worker role at UHNM. For questions, contact the Care Coach Team at [e-mail].

Qualifications and Conditions of Employment

This role requires specific qualifications and documents as part of the recruitment process. Prior to shortlisting, you will be asked to email evidence of essential qualifications by a deadline; failure to provide required evidence will result in rejection.

The Band 3 Senior Clinical Support Worker qualifications are outlined below:

• GCSE or equivalent for Maths and English, equivalent to current grade 4/C or Level 2 Functional Skills Maths/English.

If you have completed overseas qualifications, you must provide an ECCTIS compatibility statement when requested. If you do not have an ECCTIS statement ready, do not apply as your application may be rejected.

If you have a UK degree or other professional qualifications, this does not automatically satisfy GCSE requirements. You must show GCSE or equivalent qualifications independently from a degree.

• Hold a full Care Certificate, including both theoretical and practical sign-off by an employer. Online-only Care Certificates will not be accepted.

OR

Hold an NVQ Level 3 Award in Health and Social Care (must be accredited by a regulated awarding body).

Condition of Employment If the candidate holds a Level 3 qualification in Health and Social Care but no Care Certificate, they can be considered but must complete the National Care Certificate within 3 months of commencing employment in the Band 3 Senior Clinical Support Worker role.

Person Specification

• 12 months experience in a professional role as a Healthcare Assistant or equivalent
• GCSEs or equivalent for Maths and English, equivalent to current Level 4/C or Level 2 Functional Skills Maths/English
• Completed Care Certificate with practical element
• General care enthusiasm evidenced in the application

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a Disclosure to the DBS will be required to check for any previous convictions.

University Hospital of North Midlands NHS Trust

Salary: £24,937 to £26,598 per annum (pro rata)