Senior Clerical Officer

Brook Street; Antrim; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Senior Clerical Officer in Northern Ireland. This full-time role involves providing administrative support, using various IT systems and delivering excellent customer service. Candidates should have at least one year of office experience and five GCSEs. The temporary position promises valuable public sector experience and the chance to contribute significantly to a busy team. Apply today to advance your administrative career with a reputable agency.

Benefits

Competitive hourly pay

Support for veterans and military spouses

Opportunity for professional development

Qualifications

• At least one year’s administrative or clerical experience in an office environment.
• Minimum of five GCSEs (grades A-C) or equivalent.

Responsibilities

• Provide comprehensive administrative support across all aspects of the section’s work.
• Use a full range of IT systems for various administrative tasks.
• Deliver excellent customer service through various channels.

Skills

Organizational skills

Customer service

Administrative support

IT systems proficiency

Education

Five GCSEs (grades A-C) or equivalent

Tools

Word processing

Databases

Spreadsheets

Email and internet tools

Job description

Senior Clerical Officer

Location: Belfast

Hours: Full-time, Monday - Friday, 9:00am - 5:00pm

Contract: Ongoing Temporary Assignment

Sector: Public Sector

Pay Rate: £12.21 per hour

About the Role

We're currently recruiting a Senior Clerical Officer to support a public sector client based in Belfast. This is an excellent opportunity for an experienced administrator who enjoys working in a busy office environment and delivering high‑quality support to colleagues and customers.

You’ll play a key role in ensuring the smooth running of day‑to‑day administrative operations, working closely with officers, customers, and external professionals.

Key Responsibilities

Your duties will include, but won’t be limited to:

• Providing comprehensive administrative support across all aspects of the section’s work
• Using a full range of IT systems, including word processing, databases, spreadsheets, email, intranet, and internet tools
• Offering advice and assistance to Education Authority officers, customers, members of the public, and other professionals in line with agreed service areas
• Collating factual data and statistical information from a variety of sources to support operational needs
• Preparing letters, minutes, notes, and other documentation as required
• Delivering excellent customer service, both over the telephone and through direct customer‑facing interactions

Essential Experience

• At least one year’s demonstrable administrative or clerical experience in an office environment

Essential Qualifications

• A minimum of five GCSEs (grades A-C) or equivalent (or higher qualification)

Why Apply?

• Full‑time hours with a consistent Monday‑Friday schedule
• Competitive hourly pay rate
• Opportunity to gain valuable experience within the public sector
• Ongoing temporary role offering stability and professional development

If you’re organised, confident, and ready to contribute to a busy public sector team, we’d love to hear from you. Apply today to take the next step in your administrative career.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex‑military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.