Senior Claims Specialist Natural Resources (Energy) & Construction

Allianz; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global insurance company seeks an experienced claims adjuster in London. The successful candidate will manage complex claims within Natural Resources and Construction sectors. Responsibilities include handling a diverse portfolio of claims, training team members, and collaborating with internal and global units. Requirements include a strong background in claims handling, a legal understanding, and the ability to build relationships with brokers. This role offers a dynamic work environment focused on innovation in claims processes.

Qualifications

• Specialised understanding of Natural Resources and Construction claims.
• Detailed understanding of the insurance markets and competitor landscape.
• Ability to analyse data and draw appropriate conclusions.

Responsibilities

• Create and maintain relationships with brokers.
• Manage a portfolio of clients and handle claims from FNOL to conclusion.
• Train and develop the team as a technical referral point.

Skills

Claims handling

Loss adjusting

Legal background

Building relationships with brokers

Data analysis

AI and machine learning

Education

Insurance qualifications or a relevant degree

Job description

Your Team

As a key strategic player in the Allianz Group network, Allianz Commercial is present in over 200 countries and in 2024 generated more than €18 billion gross premium.

Allianz is committed to delivering on our claims promise. To achieve that mission, you will work collaboratively with a growing, technically excellent team based in London and join a network of more than 650 claims experts around the world.

The Impact You Will Have

Reporting to the Head of Property, Entertainment, Natural Resources and Construction Claims, you will be delivering effective and efficient claims adjusting across both Natural Resources and Construction lines. You will have strong experience of claims handling, loss adjusting or legal background. The role will operate across the two Lines of Business, but the candidate will primarily be focused on Natural Resources Claims. The ideal candidate will have extensive experience in handling very large Natural Resources claims in a lead capacity.

Some of your specific responsibilities could include:

• Create and maintain peer level relationships with brokers.
• Manage a portfolio of clients and be the main entry point for all their claims.
• Handle from FNOL to conclusion claims of varying degrees of complexity and value, incl. reporting and referrals.
• Train and develop the team and be a technical referral point for other Claims Handlers.
• Collaborate with Field Adjusters, Underwriting and Operations, and Global teams.
• Participate in IT/digital projects to share your technical insights as a Subject Matter Expert.

What You\'ll Bring to the Role

• Specialised understanding of Natural Resources and Construction claims.
• Detailed understanding of the insurance markets and competitor landscape.
• A solid understanding of coverage principles, products, wordings, terms, and conditions.
• Understanding of relevant reserving, legal framework, processes, guidelines, and litigation management.
• Well recognised relationship building with brokers at peer group level.
• Experience in working in complex, global matrix organization.
• Positive team spirit and an excitement to learn.
• Ability to effectively absorb information from various sources, then analyse, study, and examine data in detail, and draw appropriate conclusions.
• Experience in applying artificial intelligence (AI) and machine learning (ML) to improve business processes and decision-making is highly beneficial.
• Insurance qualifications or a relevant degree.