Senior Charge Nurse

NHS 24; Scotland; On-site; GBP 50,000 - 60,000; Full time

Job summary

A national healthcare service in Scotland seeks a Senior Charge Nurse to provide clinical leadership and ensure high-quality patient care in their Aberdeen Contact Centre. This position involves accountability for service delivery, mentorship, and team management. Candidates should have extensive nursing experience and the ability to maintain high standards within healthcare. A permanent contract with competitive salary and extensive benefits is offered, including annual leave and professional development opportunities.

Benefits

35 days annual leave

Development opportunities

Enhanced out-of-hours pay

Public pension enrollment

NHS discounts

Employee support services

Qualifications

• Extensive post-qualification experience preferably in two healthcare settings.
• Ability to lead teams and inspire others.
• Good knowledge of NHS/Healthcare standards.

Responsibilities

• Provide clinical and professional leadership to the multi-disciplinary team.
• Ensure safe and effective clinical practice.
• Participate in the recruitment of front-line staff.

Skills

Leadership

Patient care

Team management

Data analysis

Education

First level nursing qualification

Educated to SCQF level 10 or equivalent

Job description

Senior Charge Nurse – Band 7

Are you an experienced Nurse practitioner looking for the next step in your career?

Are you focused on delivering an exceptional level of patient care?

Are you passionate about managing people and ensuring objectives are met?

Who We Are

As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient‑focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.

Where We Are

Our Regional Centres are located at Hillington, Cardonald, Clydebank, South Queensferry, Dundee and Aberdeen. This Senior Charge Nurse vacancy is available in our Aberdeen Contact Centre.

This Role

• Provide clinical and professional leadership to the multi‑disciplinary team
• Be accountable for the effective implementation of individual performance management, mentorship, preceptorship
• Ensure clinical governance processes are implemented in accordance with NHS 24 policy
• Effective leadership and management to the multidisciplinary team to support delivery against NHS 24 organisational performance indicators
• Assume delegated responsibility for the management of the virtual NHS 24 service and monitoring of the operational environment in the absence of a Clinical Services Manager (CSM)
• Responsible for the delivery of safe, effective and person‑centred care, providing clinical and managerial leadership to facilitate the delivery of the Leading Better Care (LBC) ambitions
• Ensure safe and effective clinical practice
• Enhance the patients’ experience of care
• Contribute to the delivery of the organisation’s objectives
• Participate in the recruitment of front‑line staff
• Participate in research and development projects as appropriate

Who are we looking for?

• First level nursing qualification (appropriate part of NMC Register relevant to area)
• Educated to SCQF level 10 or equivalent experience
• Extensive post‑registration experience preferably within two health care settings, experience of unscheduled care would be an advantage
• Skills and competencies associated with post‑registration experience and/or demonstrate expert clinical and professional practice developed through experience and theoretical knowledge
• Knowledge of relevant NHS/Healthcare national and local standards / drivers / challenges impacting on area of work
• Ability to maintain professional and personal credibility across all staff groups
• Ability to lead teams, lead practice, inspire others and with evidence of continuous professional development drive through change and new ways of working
• Personal motivation and enthusiasm for the development of nursing, patient care and the enhancement of the patients’ experience of care and journey
• Experience of analysing and interpreting data to plan resources effectively

Benefits

NHS 24 offers a complete benefits package, with a permanent contract on Band 7 £50,861 - £59,159* (pro rata for part‑time hours). We also offer many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, Cycle to Work Scheme, bursary scheme and a range of learning and development. As an NHS Scotland employee you will be entitled to:

• 35 days annual leave (rising to 41) pro‑ratio
• Development opportunities including study bursaries, e‑learning and classroom‑based courses
• Enhanced pay for working during out‑of‑hours period (see above)
• Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme
• NHS discounts on goods and services
• HELP, employee support and assistance

This is an excellent opportunity for a motivated and experienced individual who is looking for a challenging and rewarding role that will contribute to the success of a public organisation.

Interested?

Please download the Job Pack and Person Specification for full details of NHS 24 and this opportunity as well as the Digital Candidate Application Guide which will support you in your application. We recommend that prior to application candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this vacancy to support a successful application.

Our mission at NHS 24 is to create a workplace where everyone feels welcome, valued and part of the team. As an organisation that promotes inclusion, we celebrate difference, and we encourage everyone who joins us to be themselves at work.

We are progressing an Anti‑Racism Action Plan, which builds on our existing equalities work, and this will help us to measure our progress towards becoming an anti‑racist organisation.

NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.