Senior Casualty/Liability Claims Technician - Fully Remote

Exchange Street Claims ltd; United Kingdom; Remote; GBP 35,000 - 55,000; Full time

Job summary

A leading claims management firm is seeking a Senior Casualty / Liability Claims Technician to work remotely. The role involves using technical expertise to investigate and settle liability claims effectively while delivering outstanding customer service. Ideal candidates will have solid experience in claims handling, ensuring compliance with client standards and expectations.

Qualifications

• Experience in handling liability claims is essential.
• Ability to gather evidence and present findings.
• Excellent communication skills for customer interactions.

Responsibilities

• Investigate and settle liability claims as required.
• Ensure compliance with client requirements and service standards.
• Provide exceptional customer service throughout the claims process.

Skills

Technical knowledge

Investigative skills

Customer service

Job description

Senior Casualty/Liability Claims Technician - Fully Remote

Our client is looking to recruit a Senior Casualty / Liability Claims Handler to work on a remote / home working basis.

You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability (injury and TPPD) and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout.

The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.