Senior Business Operations Officer (HR)

King's College London; Greater London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A prestigious university in London is seeking a Senior Business Operations Officer (HR) to provide high-quality HR support. In this role, you will ensure efficient recruitment processes and manage HR inquiries, championing university systems. Ideal candidates should possess excellent communication skills and a solid understanding of HR processes. The position offers a full-time, indefinite contract with hybrid working arrangements. Join a diverse team committed to equality and inclusion.

Benefits

Hybrid working model

Commitment to diversity and inclusion

Qualifications

• Solid understanding of business operations processes like HR and procurement.
• Experience interpreting policies and providing advice.
• Ability to manage competing priorities under pressure.

Responsibilities

• Provide HR support across the School of Biomedical Engineering.
• Manage staff recruitment processes and onboarding.
• Act as first point of contact for HR enquiries.

Skills

Communication skills

Negotiation skills

Influencing skills

Attention to detail

Planning and analytical skills

Confidentiality

MS Office proficiency

Education

Business operations / business administration qualification

Tools

MS Office

PeopleXD

Job description

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About Us

The School of Biomedical Engineering & Imaging Sciences is advancing healthcare engineering research, teaching, and entrepreneurship by bringing life-changing medical technologies to patients and clinicians faster. We are driven by the ambition to improve the way we deliver healthcare through advanced engineering. The School trains the next generation of world-class biomedical engineers and prioritises collaboration between researchers, clinicians and industry. Our students and researchers break down barriers between disciplines to deliver faster translation of research into the clinic. By being embedded within one of the UK's largest NHS Trusts, we can improve the quality of life for patients around the world.

More information: https://www.kcl.ac.uk/bmeis

About The Role

This is an exciting opportunity within the School of Biomedical Engineering & Imaging Sciences. We are seeking to appoint an experienced and highly motivated administrator to provide high quality HR support to the School.

The post of Senior Business Operations Officer (HR) works closely with the School HR Manager and the School's professional services core team to provide efficient operational support to staff and students in the School. The post holder supports staff recruitment campaigns and implements the School's and College's HR processes at every stage of the employee lifecycle.

The post holder must ensure that HR processes are processed promptly, accurately and in accordance with King's College London's HR policies and financial regulations. They will act as a first point of contact for general HR enquiries, becoming a local expert in their area of work.

The post holder will forge good working relationships with the School's academics and researchers as well as King's Human Resources, and champion the use of the university's systems (in particular our HR system PeopleXD).

The post holder will be highly organised and meticulous dealing with recruitment across the School and managing day to day HR enquiries, as well as probation monitoring, onboarding and inductions for new starters, processing contract variations and extensions, leaver paperwork and supporting visiting and honorary contracts.

This is a full-time post (35 hours per week), and you will be offered an indefinite contract. Hybrid working is available.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Solid understanding of a range of complex business operations processes and their use, such as HR, procurement, financial processes - acquired through relevant work experience.
2. Excellent communication, negotiation, and influencing skills at all levels, and experience building and maintaining relationships with key stakeholders in a professional manner
3. Experience of interpreting policies and procedures and providing routine advice and guidance. Commitment to good practice in following process/ procedure and complying with institutional and regulatory requirements
4. A commitment to equality, diversity and inclusion, actively addressing areas of potential bias
5. Solutions and quality-focused, with strong planning and analytical skills, and high attention to detail
6. Ability to maintain confidentiality with familiarity of data compliance requirements and good practice
7. Able to manage competing priorities and work under pressure in a busy environment with minimal supervision
8. Good knowledge of MS Office including Word Processing, Excel, PowerPoint, Power BI, and use of email/internet

Desirable criteria

1. Experience of working in the higher education sector and/or a medical/clinical environment with a detailed knowledge of the regulatory, policy, and procedural context along with the challenges and opportunities faced by the sector
2. Knowledge of Human Resources processes/policy, and previous experience of HR office administration including managing recruitment campaigns
3. Evidence of an active commitment to career development with the application of learning to the work context
4. A business operations / business administration qualification and / or evidence of ongoing professional development relevant to the post

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further Information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ' How we Recruit ' pages.