Senior Business Manager - Car Dealership

Pybus Recruitment; Brentford; On-site; GBP 40,000 - 65,000; Full time

Job summary

A leading recruitment agency seeks a Senior Business Manager for a prominent car dealership in Brentford. This role involves managing daily operations, leading the sales team, and ensuring exceptional customer service. The ideal candidate should have extensive experience in dealership management, excellent communication skills, and a professional attitude. The position offers a competitive salary with bonuses and various employee benefits. Apply now to join a team committed to delivering outstanding automotive experiences.

Benefits

Access to in-house training academy

Internal career progression opportunities

High street discounts

Employee assistance programme

Discounts on vehicle purchases and services

Employee referral scheme

Company benefits including pension and life assurance

Qualifications

• Extensive experience managing a team in a car dealership.
• Ability to handle customer interactions effectively.
• Strong focus on achieving sales and customer satisfaction.

Responsibilities

• Manage daily operations and customer interactions in the showroom.
• Lead sales team to achieve targets and maintain standards.
• Ensure compliance with financial documentation requirements.

Skills

Previous experience as a Senior Showroom Manager / Senior Business Manager / Sales Manager in a car dealership environment

Excellent communication skills

Strong computer skills

High levels of commitment to delivering exceptional customer care

Positive, friendly, and approachable attitude

Professional approach with mentoring capability

Exceptional attention to detail

Full and valid UK driving licence

Job description

Job Title : Senior Business Manager – Car Dealership

Location : Brentford, TW8

Salary : £40,000 + bonus - £65,000 OTE + company car

Role Overview

Our client is seeking an ambitious and dynamic Senior Business Manager to lead the daily activity of their car showroom in Brentford, providing a visible presence and ensuring every customer interaction exceeds expectations. In this pivotal role, you will also support the Head of Sales in managing the sales environment, the team, and the processes that drive both profit and customer satisfaction.

Location

This exceptional role is based at our clients Flagship Dealership in West London, Brentford a world‑class facility featuring a 25‑ramp workshop, its own multi‑story car park, and a sophisticated indoor used car showroom. This dealership sets the benchmark for automotive excellence, delivering an unrivalled experience for both customers and team members. With cutting‑edge facilities, a culture of excellence, and a people‑focused ethos, this is an inspiring environment to grow your career and be part of something truly outstanding.

Key Responsibilities

As Senior Business Manager, your key responsibilities will include :

• Ensuring all enquiries are handled to the highest standards on our systems by close of business every day.
• Leading and managing the sales team to consistently achieve volume and margin targets.
• Delivering class‑leading vehicle displays and maintaining immaculate forecourt areas.
• Managing the sales process while maintaining a hands‑on role with customers.
• Achieving F& I commission and penetration objectives.
• Ensuring all finance documents are completed accurately and honestly, in line with legal requirements (e.g., the Consumer Credit Act 1974 and relevant insurance codes of practice).

What’s in it for you?

You will enjoy a wide range of fantastic benefits, including :

Access to our clients in‑house training academy for all team members.

Internal career progression opportunities across all brands and locations.

High street discounts and a wellbeing portal.

Employee assistance programme.

Discounts on vehicle purchase, servicing, and parts.

Employee referral scheme.

Standard company benefits including pension, life assurance, competitive holidays, and a cycle‑to‑work scheme.

About You

Our client is looking for someone with the following skills and attributes :

• Previous experience as a Senior Showroom Manager / Senior Business Manage / Sales Manager in a car dealership environment
• Excellent communication skills and a professional telephone manner.
• Strong computer skills and the ability to manage multiple tasks simultaneously.
• High levels of commitment to delivering exceptional customer care.
• A positive, friendly, and approachable attitude in the workplace.
• A professional approach with the ability to mentor and support others.
• Exceptional attention to detail and a strong focus on compliance.
• Full and valid UK driving licence

To apply for this role please submit your full and up to date CV to Michael Scott at Pybus Recruitment