Senior Business Analyst: CRM & Transformation Lead

Fuelius; Chester; On-site; GBP 45,000 - 70,000; Full time

Job summary

A digital transformation consultancy in the UK is seeking a Senior Business Analyst to lead project discovery and requirements gathering for major transformation projects. This role involves mapping business processes, working closely with senior stakeholders, and ensuring that project requirements are crystal-clear. The ideal candidate has over 4 years of experience in a consultancy role and a strong understanding of business process design and change management.

Qualifications

• 4+ years' experience as a Business Analyst, ideally within consultancy or professional services.
• Proven ability to lead workshops and facilitate sessions with senior stakeholders.
• Strong background in business process mapping and requirements gathering.

Responsibilities

• Lead discovery workshops with C-suite executives and operational stakeholders.
• Map current-state business processes and design future-state models.
• Gather, document, and validate business requirements for projects.

Skills

Business process mapping

Requirements gathering

Stakeholder management

User story creation

Change management

Tools

Lucidchart

Miro

Visio

Job description

A digital transformation consultancy in the UK is seeking a Senior Business Analyst to lead project discovery and requirements gathering for major transformation projects. This role involves mapping business processes, working closely with senior stakeholders, and ensuring that project requirements are crystal-clear. The ideal candidate has over 4 years of experience in a consultancy role and a strong understanding of business process design and change management.