Senior Business Analyst

Pertemps Network Group; Reading; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading recruitment agency is looking for a Senior Business Analyst to lead Digital Transformation initiatives. Located in Reading, this role involves delivering high-quality Business Analysis across large-scale Digital and ERP projects. The successful candidate will collaborate with various stakeholders, guide Business Analysts, and apply methodologies like Agile and Waterfall. Experience with SAP SuccessFactors is essential, along with a proven track record in Digital Business Analysis. The position offers a hybrid working model, contributing to strategic goals and workflow optimization.

Qualifications

• Experience in Digital Business Analysis in a project environment.
• Proven track record supporting SAP HR/Payroll SuccessFactors implementations.

Responsibilities

• Deliver high-quality Business Analysis across large-scale Digital and ERP programmes.
• Lead requirements gathering activities by collaborating with stakeholders.
• Analyse existing workflows to identify opportunities for improvement.
• Build strong relationships across business units and Digital teams.
• Coach and mentor Business Analysts, guiding best practices.

Skills

Business Analysis

SAP SuccessFactors

Agile methodologies

Waterfall methodologies

Stakeholder engagement

Tools

SAP S/4HANA

SAP ECC

Job description

As a Senior Business Analyst - Digital Transformation, you will be responsible for leading Business Analysis activities across Thames Water's Digital Transformation domains. This includes driving requirements definition, supporting implementation programmes, shaping solution design, and ensuring high-quality analysis standards across projects. You will work closely with Programme Managers, Portfolio Leads, Business Analysts, Digital engineering teams, and Domain Leads to ensure opportunities are clearly defined, well-structured, and deliver value for customers, communities, and the environment.

You will play a key role in transforming organisational capability by leveraging data, technology, and SAP-focused delivery to optimise business processes and support Thames Water's strategic objectives.

What you'll be doing as a Senior Business Analyst

• Deliver high-quality Business Analysis across large-scale Digital and ERP programmes, including SAP S/4HANA, SAP ECC, and SAP SuccessFactors implementations.
• Lead requirements gathering activities by collaborating with stakeholders, documenting business processes, and translating these into clear, structured technical requirements.
• Analyse existing workflows to identify opportunities for improvement, ensuring alignment to best practice and supporting future-state design.
• Develop implementation plans including timelines, resourcing considerations, and alignment with SAP Activate methodology.
• Provide training and support to end-users to enable successful adoption of new systems and processes.
• Support the development of test cases and acceptance criteria to ensure requirements are validated and traceable.
• Build and maintain strong relationships across business units and Digital teams, tailoring communication to stakeholder needs and ensuring clarity of scope, intent, and outcomes.
• Champion initiative vision, facilitate alignment, and enable consensus by explaining complex concepts simply and effectively.
• Coach, mentor, and quality assure the work of Business Analysts, guiding best practice and supporting capability uplift.
• Apply Agile and Waterfall methodologies appropriately, supporting teams to work iteratively and deliver agreed minimum viable product (MVP) outcomes.
• Support project teams with prioritisation, decision-making, and outcome visualisation to maintain momentum and clarity.
• Contribute to continuous improvement across the Business Analysis Community, promoting agile principles, service excellence, and consistent standards.
• Act as an escalation point for Business Analysts and project stakeholders, facilitating resolution of requirement-related issues, risks, and delivery challenges.

Base Location: Reading, Clearwater Court - Hybrid

Working Pattern: 36 Hours

What you should bring to the role

Essential Experience

• Experience working in a Digital Business Analysis project environment.
• Proven track record supporting SAP HR/Payroll SuccessFactors implementations, ideally in utilities or regulated industries.