Senior Business Analyst

Netcompany; Leeds; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading technology firm based in the UK is seeking a Business Analyst to join their agile delivery team. The role involves collaborating with key stakeholders to design solutions, documenting processes, and assisting in quality assurance. Candidates must possess experience in the UK Public Sector and demonstrate strong analytical skills. This position offers a hybrid working model, comprehensive benefits, and opportunities for professional development.

Benefits

Hybrid working model

25 days' holiday

Private Medical Healthcare

Pension contributions

Professional certifications support

Retail discounts

Qualifications

• Experience working in Agile Delivery teams.
• Ability to document outcomes in a simple, understandable manner.
• Must have practical experience in the UK Public Sector.
• Experience conducting business process reviews.
• Right to work in the UK is required.

Responsibilities

• Collaborate with Product Owners and Architects to design solutions.
• Align priorities and backlogs with team needs.
• Assist in preparing for quality assurance and gates.

Skills

Agile Delivery team experience

Business analysis

Experience with ServiceNow

Business process reviews

Analytical skills

Process modelling

Tools

Confluence

Jira

Visio

Mural

Miro

Job description

Company Description

Are you ready to join the forefront of technology innovation with Netcompany?

As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting.

Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs.

Job Description

You will collaborate with the rest of the delivery team including Product Owners, Service Designers, Business Users and Architects to understand client and user needs and requirements and participate in designing appropriate solutions.

You will be an important part of refining scope and requirements, aligning priorities and backlogs and produce various artefacts including Process Flows, Customer journey maps, User Stories and defining Functional/non-functional / operational needs.

Taking a User Centric approach, you will work with other research and design team members to test the options and solutions with wider user groups and participate in Show & Tells for the stakeholders.
You will assist the team in preparing for assurance and quality gates, always focusing on delivering the right quality on time and on budget.

Qualifications

• Demonstrable experience in working in Agile Delivery teams adopting agile tools
• Demonstrable experience of working as a BA, investigating, assimilating, and analyzing different needs, constraints, and problems. Able to document the outcomes in simple, easy to understand language.
• Must have practical experience working in the UK Public Sector
• Experience with ServiceNow (or similar helpdesk/service desk platforms) is highly beneficial.
• Proven experience conducting business process reviews, ability to map, understand, and document as-is processes
• Demonstrable experience of analysing legacy system data structures, indexes, and access patterns, and to understand and document API-driven system integrations.
• Experienced in reviewing and documenting current state (as-is) processes
• Demonstrable experience in showcasing analytical skills including stakeholder management, building relationships, and collaborating as a team.
• Ability to help define and design "to-be" services.
• Demonstrable experience of working with Product Owners in grooming product backlog and producing meaningful Epics/Stories that can be consumed by the technical teams.
• Experience in process modelling and customer journey mapping and assisting user testing. Experience of working with various tools and technologies needed by a BA eg Confluence, Jira, Visio Mural, Miro etc
• Understanding of Service Maps and targeting operating models to align your outputs and outcomes with them
• Candidates must have the right to work in the UK

Benefits

• Hybrid working model with some flexible working
• 25 days' holiday
• Private Medical Health care via Vitality
• Pension contribution, Life Assurance
• Professional certifications supported as part of learning and development.
• A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.
• Access to our Employee Resource Groups, our groups represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.

Join Netcompany, where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees' Choice Awards for 2024.

At Netcompany, we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasizing high agility and promoting flexibility, enabling everyone to contribute their best.

Our journey began in the UK with the acquisition of Hunter Macdonald in 2017. As one of Northern Europe's most accomplished IT companies, we have expanded our headcount globally to 7400+ employees and have offices in UK, Denmark, Norway, Poland, Holland and Vietnam.

Netcompany is committed to providing an inclusive and barrier-free recruitment process for anyone wishing to apply for a job with us. We operate a Disability Confident Interview Scheme which means that we offer guaranteed interviews to all applicants with a disability who meet the minimum criteria for a role. Applicants are asked to opt in, so please let us know if you wish your application to be considered under this scheme.

If you need any reasonable adjustments or extra support during the recruitment process, please contact us at [e-mail].