Senior Business Analyst

Computershare; Greater London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A finance technology firm based in London is seeking a Business Analyst to lead collaborative efforts in identifying solutions through technology and analytics. This role involves liaising with stakeholders, preparing user stories, and facilitating workshops in a dynamic environment. The ideal candidate will have strong communication and analytical skills, with a commitment to continuous improvement. The position offers a flexible work culture and various health and wellbeing rewards to ensure a balanced lifestyle.

Benefits

Flexible work culture

Health and wellbeing rewards

Share purchase contribution

Recognition awards

Community support

Qualifications

• Commitment to learning and development in business analysis and product design.
• Excellent ability to translate data into actionable insights.
• Experience in a collaborative environment.

Responsibilities

• Collaborate with analysts and designers to identify requirements.
• Document existing processes and suggest improvements.
• Prepare high-level requirements and user stories.
• Run interactive stakeholder workshops.
• Work closely with Engineers to meet business needs.

Skills

Communication skills

Analytical thinking

Teamwork skills

Problem-solving

Education

Tertiary qualifications in Computing, Business, Information Systems, or equivalent

Job description

Overview

Location: London. You’ll be based in the London office for a minimum of three days a week, with the flexibility to work from home for part of your working week. Flexible work culture – find out more at computershare.com/flex.

Why join

• Unique opportunity to integrate 3 entities and create a new business line for Computershare.
• Opportunity to mentor more junior team members.
• Continuous learning and education opportunities with emphasis on growth.

Role

Working closely with Product Owners, Product Managers, Line of Business‑critical stakeholders, Customer Experience Designers, and Engineers, you will act as a communicator, facilitator, and mediator to identify and implement effective solutions through technology, strategy, and analytics. You will provide leadership to team members by collaborating with others, articulating ideas and viewpoints to senior management, peers, and other stakeholders. This is an exciting opportunity for a driven individual to join a dynamic team and make a meaningful impact in a fast‑paced, innovative environment.

Responsibilities

• Collaborate with other Business Analysts, Architects, and UI/UX experts to identify requirements and propose solutions.
• Evaluate and document existing processes and suggest potential improvements.
• Prepare high‑level requirements for further refinement, including high quality, clear user stories.
• Accurately capture information in a format that stakeholders can understand, review, and approve.
• Run effective stakeholder workshops – always looking to keep things interactive and fun.
• Liaise with off‑site stakeholders using remote communication tools such as teleconferencing and email.
• Work closely with our Engineers to meet our business and customer requirements while building it right.

Qualifications

• Commitment to learning and development in the field of business analysis, solution development, and product design.
• Excellent communication skills with the ability to translate data into actionable insights.
• Experience working in a team‑oriented and collaborative environment.
• Experience with software development methodologies, life cycles, and senior processes.
• Strong problem solving, analytical thinking, and teamwork skills.
• Continuous improvement and learning mindset.

Desired skills

• Strong understanding of Agile delivery (Scrum and/or Kanban) is preferable.
• Experience in IT or the Finance industry desirable but not essential.
• Tertiary qualifications in Computing, Business, Information Systems, or equivalent qualifications (such as IIBA) are desirable but not essential.

Rewards designed for you

• Flexible work to help you find the best balance between work and lifestyle.
• Health and wellbeing rewards that can be tailored to support you and your family.
• Invest in our business – set aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
• Extra rewards ranging from recognition awards and team get‑togethers to helping you invest in your future.
• And more – a welcoming and close‑knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.