Senior Business Analyst

Currys PLC; City of Westminster; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading technology retailer in the UK is seeking an experienced Business Analyst to lead business analysis activities across various projects and programmes. This role involves managing a small team, where you'll support stakeholder engagement and proactively identify risks. The ideal candidate will have strong experience in both waterfall and agile methodologies, excellent communication skills, and a passion for collaborating with diverse stakeholders. You'll be a key player in ensuring the successful delivery of technology projects.

Benefits

Ongoing training and skills development

Collaborative team environment

Qualifications

• Experience in leading business analysis activities across multiple clients.
• Strong skills in managing structured requirements on large projects.
• Experience in both waterfall and agile project methodologies.

Responsibilities

• Lead and perform business analysis activities across projects/programmes.
• Proactively identify/manage risks and issues in delivery.
• Support the evaluation of solution design to meet requirements.

Skills

Business analysis

Stakeholder management

Risk management

Business process modelling

Communication skills

Agile methodology

Workshop facilitation

Team management

Job description

Responsibilities

• Work collaboratively with all impacted stakeholders (business, technology, 3rd parties) to support the successful delivery of DCG projects programmes through the provision of best‑in‑class business analysis services.
• Lead and perform the business analysis activities across programmes/projects; including the management of a small team of business analysts where required.
• Lead (where required) and perform business analysis activities across projects/programmes; often involving the management of a small team of BAs.
• Proactively identify/manage risks and issues related to the delivery of business analysis.
• Identify the key problems and/or opportunities to be addressed by a project through the investigation of the current business state (processes, business rules, people and data).
• Define the high‑level scope, including the functional features/capabilities to be delivered.
• Identify the stakeholders impacted by the proposed changes and understand their levels of interest and influence.
• Define the approach, estimate and plan for delivering the business analysis activities and proactively monitor/manage once agreed.
• Lead the elicitation, documentation, analysis and verification/validation of requirements, ensuring that they are of the right quality to support solution design.
• Produce appropriate models to support the elicitation and communication of requirements (user journeys, process flows, logical data models, etc.).
• Organise and lead facilitation of workshops to support the analysis activities.
• Manage any changes to the requirements throughout the lifecycle of the project, ensuring that the business impact has been fully investigated.
• Support the evaluation of the solution design to ensure the requirements have been met.
• Define full traceability of each requirement (from high‑level scope through to solution design).
• Map, analyse and reengineer business processes.
• Support the identification and execution of test scenarios/cases and investigation/resolution of test defects.
• Support completion of feasibility studies, option analysis and vendor selection (RFI/RFP).
• Support identification of business change impacts and associated business readiness activities to be delivered.
• Perform line management responsibilities for direct reports (where applicable).
• Actively support the BA practice by championing/developing the business analysis process and sharing knowledge within the community (including mentoring/coaching others).

Experience and Qualifications

• Experience of performing a similar role within a comparable organisation, or experience of leading business analysis activities across multiple clients as a member of a top‑tier professional services (consulting) firm.
• Experience of leading the business analysis activities on a project/programmes; involving the management of a BA team.
• Experience of eliciting, analysing, documenting, validating, communicating and managing structured requirements (with clear traceability) on large/complex projects or programmes using best practice techniques.
• Experience in performing business process modelling and re‑engineering.
• Experience in organising and leading workshops.
• Experience across full project lifecycle; including supporting solution design, testing and roll‑out.
• Excellent verbal and written communication skills; the ability to interact professionally with a diverse group of stakeholders (including senior stakeholders).
• Ability to plan, track and manage business analysis activities across projects/programmes.
• Experience in line management; including performance management and developing individuals.
• Experience operating in both waterfall and agile project methodologies.

Benefits & Support

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, ongoing training and skills for life.

At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best‑known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.