Senior AV Operations Lead – Meetings & Events

Convene; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global hospitality company is seeking an AV Operations Manager in London. This full-time position focuses on supporting AV technology for meetings and events, collaborating closely with various teams to ensure seamless execution. Ideal candidates will have 3-4 years of relevant experience and a strong background in customer service. The role emphasizes maintaining a positive and inclusive culture within the team, which is crucial for delivering outstanding hospitality-driven experiences.

Benefits

25 days annual leave plus bank holidays

Interest-free loan for rail season tickets

Subsidised bicycle purchase through Cycle to Work scheme

Employee Assistance Program

Qualifications

• 3-4 years of experience supporting AV and IT equipment.
• Understanding of audiovisual equipment and troubleshooting.
• Experience in a customer service or hospitality role.

Responsibilities

• Deliver and support technology services for corporate meetings.
• Provide troubleshooting assistance for AV equipment.
• Collaborate with customers and event teams for successful execution.

Skills

AV technology support

Customer service

Event planning

Troubleshooting

Education

3-4 years of experience in supporting AV and IT equipment

Tools

Crestron control systems

Biamp Server/Forte systems

Microsoft Office

Google worksuite

Apple iWorks

Job description

A global hospitality company is seeking an AV Operations Manager in London. This full-time position focuses on supporting AV technology for meetings and events, collaborating closely with various teams to ensure seamless execution. Ideal candidates will have 3-4 years of relevant experience and a strong background in customer service. The role emphasizes maintaining a positive and inclusive culture within the team, which is crucial for delivering outstanding hospitality-driven experiences.