Senior Assistant Technical Officer, Acute and General Medicine

Guy's and St. Thomas' NHS Foundation Trust; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading NHS trust in Greater London is seeking a dependable Senior Assistant Technical Officer to support the effective supply of medicines to patients. You will work under Pharmacy staff supervision, ensuring accurate dispensing and stock management. The ideal candidate will possess strong organisational skills and the ability to manage tasks efficiently in a busy clinical setting. This role is essential for maintaining high standards in patient care and medicine management.

Qualifications

• Dependable and motivated individual with good organisational skills.
• Ability to maintain accurate records and manage stock effectively.
• Effective communication skills to engage with patients and multidisciplinary teams.

Responsibilities

• Dispense prescriptions for Acute and General Medicine under supervision.
• Support the safe handling and movement of medicines.
• Conduct routine audits and document activities accurately.
• Manage stock levels using EPIC and Omnicell systems.
• Support new starters as needed.

Skills

Organisational skills

Attention to detail

Efficiency in a clinical environment

Tools

EPIC

Omnicell

Job description

The Acute and General Medicine Pharmacy Team is seeking a dependable and motivated Senior Assistant Technical Officer (SATO) to support the safe, timely and effective supply of medicines to patients across designated wards at St Thomas' Hospital. As part of the expanding Acute and General Medicine service, you will work under the supervision of Pharmacy Technicians and Pharmacists to support stock management, medicines storage, the handling of returns and the dispensing of prescriptions for Acute and General Medicine. You will play an important role in supporting ward-based medicines processes, maintaining accurate records and ensuring that medicines are available when needed to support patient care. The post requires good organisational skills, accuracy, attention to detail and the ability to work efficiently in a busy clinical environment. You will contribute to the smooth running of the medicines management service and help ensure safe and effective patient care within Acute and General Medicine.

Wards served

• St Thomas' Emergency Floor (comprising the Emergency Department and Acute Admissions Ward)
• General medical wards (including Mitchener ACCS)
• Older Persons Unit (including stroke)
• Pulross Rehabilitation Ward

Key Responsibilities

• Dispense prescriptions for Acute and General Medicine under the supervision of registered pharmacy staff, ensuring accuracy and compliance with procedures.
• Support the safe movement and handling of medicines, including processing returns from wards.
• Complete cycle counts, stock checks, housekeeping activities and top‑ups, ensuring accurate and reliable stock systems.
• Use EPIC and Omnicell systems to support ordering processes, monitor stock levels, maintain accurate records and document activity.
• Assist with routine audits, stock‑taking activities and simple data collection to contribute to medicines governance and service improvement.
• Ensure medicines are stored safely and securely, maintaining cupboards, trolleys, and fridges in line with Trust policies.
• Communicate professionally and politely with patients, carers, ward teams and the multidisciplinary team, referring queries to the appropriate registered staff when necessary.
• Complete documentation accurately in accordance with departmental and Trust procedures.
• Support the familiarisation of new starters and junior assistants when required.
• Organise daily work effectively, using initiative within the boundaries of the role and escalating issues promptly to Pharmacy Technicians or senior staff.
• Manage returns from wards, ensuring all medicines are handled and recorded correctly.
• Maintain high standards of stock control, medicine storage, dispensing accuracy and record‑keeping to support safe and effective patient care.

Guy's and St Thomas' NHS Foundation Trust is among the largest in the UK and is recognised for its clinical excellence, teaching, and research. In addition to providing local hospital and community services, the Trust delivers specialist care in cancer, cardiovascular, respiratory, paediatrics, and Acute Medicine. Evelina London Children's Hospital and Guy's Cancer Centre are key components of its services. In February 2021, the Trust merged with Royal Brompton and Harefield NHS Foundation Trust, forming one of Europe's largest centres for heart and lung services. This merger enhances collaboration across services and research, enabling innovation and ensuring exceptional care for patients with complex conditions. Guy's and St Thomas' continues to build on its legacy of delivering world‑class care, with Acute Medicine at the forefront of its commitment to meeting the evolving needs of patients. The Trust is also committed to creating a supportive and inclusive environment for its patients and staff.