Senior AR Collections Strategist

Omnitracs; Wokingham; On-site; GBP 35,000 - 45,000; Full time

Job summary

A financial services company is seeking a Collection Specialist Level 3 in Wokingham. This senior position is responsible for managing challenging accounts and requires strong negotiation skills. The ideal candidate should have a Bachelor's degree and experience in collections, with proficiency in relevant software. Key responsibilities include customer interaction, account management, and data analysis to improve collection strategies. Ideal candidates will thrive in a fast-paced environment and possess exceptional problem-solving abilities.

Qualifications

• Several years of relevant experience in collections, preferably at a Level 2 or specialized level.
• In-depth knowledge of relevant laws and regulations governing collections.
• Proficiency in using Microsoft Office and collection software.

Responsibilities

• Manage and improve the collections process to recover outstanding debts.
• Communicate with customers regarding payment issues and negotiate settlements.
• Monitor, track, and document all communications and agreements.

Skills

Strong negotiation and communication skills

Attention to detail, accuracy, organizational skills

Exceptional problem-solving and analytical skills

Ability to work well under pressure

Excellent customer service skills

Education

Bachelor's degree in finance, business, or related field

Tools

Collection software

Microsoft Excel

Data analysis tools

Job description

A financial services company is seeking a Collection Specialist Level 3 in Wokingham. This senior position is responsible for managing challenging accounts and requires strong negotiation skills. The ideal candidate should have a Bachelor's degree and experience in collections, with proficiency in relevant software. Key responsibilities include customer interaction, account management, and data analysis to improve collection strategies. Ideal candidates will thrive in a fast-paced environment and possess exceptional problem-solving abilities.