Senior Administrator

Red Personnel; England; On-site; GBP 80,000 - 100,000; Part time

Job summary

A respected trade union is seeking a dedicated Senior Administrator for a part-time position based in Central London. This role focuses on administrative and member services coordination and requires strong organisational and communication skills. Key responsibilities include managing records, processing member enquiries, and delivering high-quality service. Applicants with experience in trade unions will have an advantage. If you’re detail-oriented and looking for a structured work pattern, submit your CV for immediate review.

Benefits

Competitive pay rate (£21.19 per hour)

Benefits included

Qualifications

• Experience in administrative roles, preferably with a trade union.
• Ability to manage information confidentially.
• Proficient in using various technological tools.

Responsibilities

• Manage information appropriately while maintaining confidentiality.
• Evaluate and process member enquiries effectively.
• Provide clear telephone service and handle enquiries professionally.
• Deliver high-quality service to members.
• Assist in planning and organising events.

Skills

Strong administrative skills

Organisational skills

Communication skills

Attention to detail

Proficiency in Microsoft Office Suite

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Senior Administrator

Sector : Trade Union

Part‑time Temporary Assignment : 21 Hours per week (3 days)

Working Pattern : Office based Monday, Tuesday, Wednesday (non negotiable)

Pay rate : £21.19 per hour (plus benefits)

Location : Central London

Interviews to take place immediately with a view to a start on 05 January 2026

Overview

Wanted a Senior Administrator to provide detail‑oriented and proactive Administrative & Member Services Coordinator for a well‑known and much respected Trade Union. As Senior Administrator you will have strong administrative, organisational, and communication skills, ensuring efficient resource management, accurate data handling, and excellent member service. Experience working for a trade union is a strong advantage.

Key Responsibilities

Resource Management & Planning

• Manage information appropriately while maintaining confidentiality.
• Maintain accurate and up‑to‑date records in both electronic and hard copy systems.
• Ensure attention to detail and accuracy in all administrative tasks.
• Organise and prioritise workloads efficiently, working independently and as part of a team.

Problem‑Solving & Initiative

• Evaluate and process member enquiries effectively.
• Work independently within established guidelines and procedures.

Communication & Reporting

• Provide a clear and approachable telephone service, handling enquiries in a professional and sensitive manner.
• Run system processes and generate reports in various formats.
• Write clear and concise communications, including emails and reports.

Operational Delivery

• Deliver high‑quality service to members.
• Assist in planning and organising events, meetings, and courses.
• Utilise excellent word processing and keyboard skills.
• Proficiently use Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) and other relevant IT applications.
• Quickly adapt to using various technological tools, including databases, bulk email, and texting applications.

If you have the required skills and experience and have experience working for a trade unions or a regulatory body and are looking to work part time (days are set – Mon – Wed).

Please submit your CV now for immediate review.