Senior Administrative Assistant

Hampshire County Council; Eastleigh; On-site; GBP 22,000 - 28,000; Full time

Job summary

A local government authority in Eastleigh seeks a Senior Administrative Assistant to ensure smooth operations at Swanwick Lodge. This role involves vital administrative tasks, including managing communications and overseeing documentation for children's care. Ideal candidates are resilient team players with strong communication and IT skills. Explore rewarding career growth and a supportive work environment.

Benefits

Competitive benefits package

Generous annual leave entitlement

Access to Employee Assistance Programme

Qualifications

• Experience in administrative roles is essential.
• Ability to handle changing demands and remain professional under pressure.

Responsibilities

• Monitor and respond to emails and phone calls.
• Take minutes of meetings as necessary.
• Oversee Children's Secure Order extensions and contracts.
• Resolve queries and escalate complex issues.
• Data checking and monitoring with spreadsheets.

Skills

Previous administrative experience

Strong communication skills

Good IT skills (MO365)

Attention to detail

Team player with customer-focused approach

Job description

Join our friendly team as a Senior Administrative Assistant at Swanwick Lodge, where we are dedicated to delivering exceptional and compassionate support to up to 10 children with complex attachment, mental health and behavioural needs. We provide a safe, secure and therapeutic environment for some our most vulnerable young people.

As an integral part of our small supportive team, you’ll carry out vital administrative tasks at Swanwick Lodge, ensuring the smooth running of our service.

What you’ll do:

• Monitor and respond to emails and phone calls.
• TakeMinutes of meetings as and when necessary.
• OverseeChildrensSecure Order extensionsand contract/variations,follow up with managementif missing.
• Resolve queries and elevate complex queries where required.
• Data checking and monitoring, including working with spreadsheets.
• Lead onChildrensInformation Board updates Issuepettycash and pocket money whenrequired.

What we’re looking for:

• Previous administrative experience.
• Team player with a customer-focused approach.
• Strong communication skills.
• Resilient and adaptable to changing demands, remaining calm and professional.
• Good IT skills, especially MO365 (Word, Outlook, Excel) and willing to develop these further.
• Good attention to detail, organisation and prioritisation skills. Shows patience, compassion, and empathy in all interactions.

Why join us?

• Make a difference: Help to provide a highly structured, stimulating and caring environment within our well-appointed home. The role can be emotionally challenging at times, but your commitment will have a lasting impact on the lives of others.
• Career growth: Access to a wealth of rewarding career choices.
• Professional development: Supportive supervision and continuous learning opportunities. Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.

To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.

Other job titles you may be searching for: Administrative Assistant, Administrative Officer, Administrative Support, Administrative Coordinator, Secretary, Administrative Specialist, Business Support, Office Assistant, Personal Assistant, Office Administration, Administrator.