Senior Administrative Assistant

S&P Global; City Of London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading financial services provider in London is seeking a Senior Administrative Assistant to support the EMEA OneCommercial Group. You will coordinate meetings, manage communication with clients, and assist senior leaders with administrative tasks. Excellent communication and organization skills, along with proficiency in Microsoft Office, are essential for this role. Flexibility to work in a team and handle multiple projects is also required.

Benefits

Health & wellness coverage

Flexible downtime

Retirement planning and education support

Qualifications

• Previous administrative experience supporting a large department or team.
• Ability to juggle multiple competing tasks and demands.
• Must demonstrate a professional demeanor and phone manner.

Responsibilities

• Co-ordinate diaries and arrange meetings across time zones.
• Book travel and accommodation for client meetings and conferences.
• Prepare correspondence, tasks/projects and presentations.

Skills

Excellent communication skills

Strong knowledge of Microsoft Office

Interpersonal skills

Fluent in English

Tools

Salesforce

Job description

About the Role

Grade Level (for internal use): 06

The Team: We are seeking an organised Senior Administrative Assistant to provide full support as part of the administrative team supporting the EMEA OneCommercial Group. The coverage includes dedicated support to the Global Head of Market Outreach, the Global Head of Marketing and the Global Head of Commercial Excellence who are members of the Global Commercial Ratings Management Team.

The Impact: We are looking for a self-driven, well-organized person who works well within a team environment and is able to interact effectively both internally with work colleagues and externally with clients. The role will work alongside two other Assistants who support the Global Chief Commercial Officer and Regional Head (EMEA) of Sales. Working as a trio, all Assistants will provide administrative support to the EMEA OneCommercial team as required.

What’s in it for you:

This is an opportunity for a motivated individual with great communication skills. You will become an integral member of the group responsible for helping the team to execute sales and build relationships with key SPGR stakeholders including issuers, intermediaries and investors.

Responsibilities

Organization

• Co-ordinating individual and group diaries using Outlook.
• Liaising with clients, advisors and other departments internally and externally to arrange meetings, teleconferences, booking rooms. Working with different time zones.
• Recording annual leave, personal days, lieu days and sickness for the team; ensuring that all records are up to date on Workday (cloud-based software).

Administration

• Supporting and working closely with colleagues to ensure that there is administrative support at all times across EMEA OneCommercial.
• Booking travel and arranging accommodation and transfers for client meetings / conferences/seminars etc, ensuring the best price is always obtained and that meet the travel policy guidelines.
• Preparing correspondence, tasks/projects and presentations as required.
• Dealing with both internal and external telephone calls and queries in a professional, customer service-oriented manner.
• Monitoring shared mailboxes, responding to queries and allocating to the relevant person or department.
• Monthly reconciliation of all expenses, ensuring completion before the cut-off date.
• Any other duties as may be deemed necessary to support the activities of the group.

What We’re Looking For

• Previous administrative experience supporting a large department or team and senior leaders.
• Excellent communication skills (oral and written), plus a good standard of business letter writing and grammar.
• The successful incumbent should be fluent in English, with other languages being a plus.
• Excellent interpersonal skills with a professional phone manner and demeanor.
• Must be a self-starter, able to work in a fast-paced team environment and flexible enough to work on projects and additional tasks as required.
• Must demonstrate ability to juggle multiple competing tasks and demands across a large team.
• Must have high level of interpersonal skills to handle sensitive and confidential situations.
• Strong knowledge of Microsoft Word, Excel, Outlook, PowerPoint. In addition, previous experience of using Salesforce would be an advantage.
• All employees are required to work from the office a minimum of 2 days per week.
• Final stage interview may require attendance in person at the nearest S&P Global Ratings office before an offer can be made.

About S&P Global Ratings

At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that help market participants translate complexity into clarity. We enable growth across a wide variety of organizations, including businesses, governments, and institutions.

S&P Global Ratings is a division of S&P Global. For more information, visit spglobal.com/ratings.

What’s In It For You?

Our purpose and values drive how we work. We offer a collaborative environment with opportunities for growth, learning, and making an impact. Our benefits include health & wellness coverage, flexible downtime, continuous learning, retirement planning and education support, family-friendly perks, and additional perks.

For more information on benefits by country visit spgbenefits.com/benefit-summaries.

Equal Opportunity and Compliance

S&P Global is an equal opportunity employer. If you need an accommodation during the application process due to a disability, please email [e-mail]. The company may require disclosure of certain securities holdings and adheres to a Securities Disclosure and Trading Policy. Recruitment fraud alert information is available on the company site.