Senior Account Manager- London

Tink; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading fintech company in Greater London is looking for an Account Manager to drive sales and manage key client relationships. This role involves developing growth strategies, sustaining high levels of customer satisfaction, and collaborating with strategic stakeholders to facilitate revenue growth. Candidates should have over 5 years of experience in account management or sales within the financial services sector and possess strong leadership and negotiation skills. The position requires fluency in English and a passion for maintaining business success.

Qualifications

• 5+ years of account management and/or enterprise sales experience.
• Proven track record of meeting and exceeding revenue goals.
• Experience in Financial Services/Technology is preferred.

Responsibilities

• Accountable for all commercial activities across multiple accounts.
• Drive revenue growth with existing customers through upselling.
• Identify business model opportunities for innovation.
• Work with stakeholders to build strategic relationships.
• Serve as main contact for account updates and communications.
• Guide major contract negotiations.
• Develop account and portfolio management strategies.

Skills

Account management

Sales strategies

Leadership

Negotiation skills

Stakeholder influence

Presentation skills

Team player

Job description

Today, our ground-breaking technology is transforming banks and countless customer experiences across Europe. From collecting or analyzing data, to obtaining insights and generating tailored advice and product recommendations - we help our customers deliver a more personal, intelligent financial experience to their users. Through our technology, our mission is to help people understand their finances and empower them to make smarter decisions.

This will be a key hire for us in order to accelerate growth with our current customers, naturally consisting of the UK and Ireland’s most successful banks and fintechs. So we need a true business generator who understands the transformation financial institutions are going through.

You’ll manage some of our most important customer relationships in the region, while driving innovation with our partners to develop the financial services of the future. You run the daily operations by handling customer needs and ensuring we continuously work towards exceeding their expectations. By utilizing your internal network and engaging internal resources you will secure our clients success and ultimately uphold customer retention as well as creating new business opportunities.

As an essential part of our sales team, you will help to design, drive and execute our UK and Ireland sales and growth strategy. This is a real opportunity to build a strong network, as a trusted adviser to leading financial institutions.

Responsibilities

• Be accountable for all commercial activities and initiatives across multiple strategic accounts
• Drive revenue growth and generate new sales, upselling and cross-selling with our existing customers
• Identify our key customers’ business models and target opportunities for innovation – to deliver an outstanding product tailored to their needs
• Work closely with multiple stakeholders to build and develop valuable, strategic relationships and to be known as the trusted advisor across all accounts
• Be the main point of contact on the account to the wider Tink business, understanding and owning all internal communications and updates
• Provide guidance and support on major contract negotiations
• Develop and execute an account and portfolio management strategy

What we need

• Experience: 5+ years of account management and / or enterprise sales, preferably in the Financial Services / Technology space, with a clear track-record of meeting and exceeding revenue goals as well as upselling across previously managed accounts
• Leadership experience and proven influencing, selling and negotiation skills
• Preferably working with deeply-integrated solutions that support the programmatic delivery of financial services
• Experience from a fast-paced high-growth organization working innovative disruptive products is highly meriting
• Direct experience of working with key strategic stakeholders at large organisations, ideally in the Financial Services industry
• Skills: Highly skilled in delivering sales strategies
• Excellent business presentation skills
• Ability to liaise with and influence key stakeholders
• Hands-on mentality – able to balance long-term strategic goals with short-term operations and execution
• A team player with exceptional people skills
• Professional proficiency and fluency in English.

We are reviewing applicants continuously. We're looking forward to your application!