Senior Account Manager – Gym, Pool & Spa Services

Love Recruitment; England; On-site; GBP 42,000 - 60,000; Full time

Job summary

A leading recruitment agency in the UK is seeking a Senior Account Manager to manage key client relationships in the leisure sector. Located in Shepperton but involves travel across London, this role offers a basic salary of £42,000 with an OTE of £60,000. The ideal candidate has strong client management and negotiation skills, with experience in facilities or leisure services. You'll lead client relationships, oversee contract renewals, and mentor junior Account Managers.

Qualifications

• Proven experience as an Account Manager or Senior Account Manager, ideally in facilities, leisure, or technical services.
• Strong client management, negotiation, and financial skills.
• Confident in handling escalations and leading client reviews.
• Commercial awareness with the ability to drive account growth.

Responsibilities

• Lead and nurture relationships with high-value clients in the leisure sector.
• Oversee contract renewals, invoicing, and account profitability.
• Handle escalations and ensure service delivery meets agreed SLAs.
• Mentor and support Account Managers to maintain high standards.
• Identify upsell opportunities and contribute to new business proposals.

Skills

Client management

Negotiation

Financial skills

Commercial awareness

Job description

The UK's leading specialist fitness and leisure recruitment agency.

Service and Delivery.

Contact us 07746 791415 or email contact any of the team via People

Senior Account Manager – Gym, Pool & Spa Services

Location: Shepperton, London (with client visits across London)

Salary: £42,000 basic, £60,000 OTE

Contract: Full-time, permanent

We are a leading provider of gym, pool, and spa servicing and are seeking an experienced Senior Account Manager to manage and grow key client relationships across London.

The Role

• Lead and nurture relationships with high-value clients in the leisure sector
• Oversee contract renewals, invoicing, and account profitability
• Handle escalations and ensure service delivery meets agreed SLAs
• Mentor and support Account Managers to maintain high standards
• Identify upsell opportunities and contribute to new business proposals

Requirements

• Proven experience as an Account Manager or Senior Account Manager, ideally in facilities, leisure, or technical services
• Strong client management, negotiation, and financial skills
• Confident in handling escalations and leading client reviews
• Commercial awareness with the ability to drive account growth

Package

• £42,000 basic salary, £60,000 OTE
• Based in Shepperton with travel across London
• Full-time role with clear career progression opportunities