Senior Account Handler

Employment Specialists; Chelmsford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance firm in Chelmsford is seeking a Senior Commercial Account Handler to manage a diverse portfolio of large corporate clients. The role emphasizes technical excellence and includes responsibilities like client service, negotiation of renewal terms, and building strong client relationships. This position offers a hybrid working model and an attractive benefits package for career development.

Benefits

Attractive benefits package

Career development opportunities

Qualifications

• Demonstrated experience in Commercial insurance across various business sectors.
• Ability to develop strong client and Insurer relationships.
• Well-developed negotiation and organisational skills.

Responsibilities

• Handle day-to-day client service, ensuring high service levels.
• Liaise with Client Management to understand business and insurance needs.
• Attend client meetings and support on Insurer surveys.

Skills

Commercial insurance experience

Negotiation skills

Organisational skills

Job description

Overview

You will work alongside the Client Executives on an established and varied portfolio of large Corporate clients across a large number of sectors within the UK, and you will have lots of exciting opportunities to grow existing client relationships. The role enables you to have more time with clients and to be able to focus on technical excellence. Your clients will typically require bespoke Insurance programmes and associated risk management and risk transfer services. Our Client is successfully operating a flexible Hybrid working model.

To be successful in this Senior Commercial Account Handler role you will demonstrate:

• Good all round Commercial insurance experience with technical knowledge across a range of classes of business
• A desire to develop strong client and Insurer relationships
• Well-developed negotiation skills
• The ability to support colleagues in a close team environment
• Excellent organisational skills

Our Client offers an attractive benefits package and a proven interest in career development within a proactive team environment which all means that this really is an opportunity for you to utilise your experience and progress.

Areas of Responsibility

• Handle the day-to-day service provided to clients, ensuring the highest level of service, whilst supporting them with technical advice on their cover.
• Liaise with the Client Management team to fully understand the client's business and insurance requirements.
• Attend client meetings and visits to clients, such as the client pre-renewal and renewal meeting, or supporting on Insurer surveys.
• Identify potential improvements in client risk and Insurance programme design and make recommendations.
• Negotiate renewal terms, mid-term adjustments and cover extensions - fully support the Broking function to achieve optimum solution for the client.
• Preparation of comprehensive marketing presentations, including preparing cover comparisons.
• Build and develop effective working relationships with Insurers.
• Provide on-going communication with the client following queries/alterations.