Self-Invested Administration Officer

FNZ Group; Basingstoke; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A global fintech company is seeking a Self-Invested Administration Officer in Basingstoke, UK. This role involves providing Pension Administration services and supporting FNZ clients through various processes. The ideal candidate should have strong attention to detail, time management skills, and the ability to innovate. The position offers a competitive salary, benefits package, and opportunities for career development in a friendly, inclusive team culture with hybrid working options.

Benefits

Full training and clear development pathway

Friendly, inclusive team culture

Competitive salary and benefits package

Global opportunities across the UK, Europe and beyond

Qualifications

• Experience in the financial services sector is preferred.
• Ability to work in a fast-paced environment.
• Strong communication skills.

Responsibilities

• Complete daily allocated work ensuring productivity levels are met.
• Maintain agreed quality auditing standards.
• Support team and process improvements.

Skills

Strong attention to detail

Ability to manage time

Ability to innovate

Job description

Reports to

Self-Invested Administration Team Manager

Team Responsibilities

Provide Pension Administration services to FNZ Clients, which can include General Servicing & Money Out transactions. In addition, supporting advisers and bereaved family members throughout the bereavement process together with other Support activities.

Specific Role Responsibilities

• Completion of daily allocated work and tasks, ensuring annual average productivity levels agreed are delivered.
• Consistent achievement of agreed quality auditing standards and maintain process accreditation.
• Ownership of personal development to enhance skills and experience.
• All mandatory training courses taken and required pass mark achieved.
• Suggest possible areas for process improvement which would result in an enhanced customer experience and/or cost savings to the company.
• All processes and financial transactions dealt with in adherence to IFC, CASS and SYSC rules for both processing and authorising, where permitted.
• Provide SIPP Administration Team cover as required to ensure FNZ client service agreements are delivered.

Performance Assessment

• MI to demonstrate achievement of daily work item clearance and achievement of agreed productivity levels, reviewed in monthly one to one meeting with team manager.
• MI to demonstrate achievement of agreed quality auditing level and maintaining process accreditation.
• Mandatory training completed and passed by required date.
• Breach MI to demonstrate process and financial transactions breaches do not exceed agreed levels.

Experience required

• Strong attention to detail.
• Ability to manage your own time and deliver to deadline.
• Ability to innovate and suggest improvements.

FNZ is a global fintech company reshaping the future of financial services. We partner with some of the world’s leading financial institutions to help millions of people achieve their financial goals.

Full training and clear development pathway

Friendly, inclusive team culture

Hybrid working options

Opportunity for career development

Competitive salary and benefits package

Global opportunities across the UK, Europe and beyond

Ready to start your journey with FNZ?

Apply today to become a Self-Invested Administration Officer and join a company where your growth really matters.

Administration Officer • Basingstoke, United Kingdom