Security Systems Engineer

Recruitment Helpline Ltd; Newcastle upon Tyne; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading security solutions provider in Newcastle upon Tyne is seeking an experienced Security Systems Engineer. The role involves conducting routine inspections, performing maintenance and repairs, and providing technical advice to customers. The ideal candidate will have technical knowledge of security systems like Intruder Alarms and CCTV, strong problem-solving skills, and a full UK driving license. This position offers a competitive salary of over £45,000 and extensive benefits including training and career development.

Benefits

Employee discount

Company pension

Bonus scheme

Company car or van

20 days of holidays plus bank holidays

Private health care

Uniform and tools provided

Qualifications

• Competence in working on a wide range of security systems like Intruder Alarms and CCTV.
• Ability to assess potential risks and propose practical solutions.
• Strong communication for teamwork and customer service.

Responsibilities

• Conduct routine inspections of security systems.
• Perform maintenance and repairs in customer premises.
• Provide technical advice to customers.
• Respond to service calls and troubleshoot issues.

Skills

Technical / Industry Knowledge

Analytical and Problem‑Solving Skills

Communication and Interpersonal Skills

Adaptability

Driving Licence

Job description

An excellent opportunity for an experienced Security Systems Engineer to join a well-established company!

Job Type: Full-Time – Permanent.

Salary: Opportunity to earn in excess of £45,000 (This includes basic and additional supplements - base is determined on experience)

Location: North East & Surrounding Areas.

About The Company

Join the team and build your career while working locally in Newcastle, with comprehensive training and genuine development opportunities.

Build your security engineering career with a trusted, market-leading company that offers local work, structured training, and over 20 years of industry expertise.

The company stands among the UK’s leading security providers, committed to keeping people and property safe across hundreds of sites every day. Since their beginnings in 2007, they have grown from an independent local business into a trusted partner for a wide range of industries, businesses, and public organisations.

While they take pride in their established reputation, they focus is firmly on the future. Committed to developing their people and driving innovation, ensuring they grow together as your career progresses. As part of a wider network of specialist service providers, the company promotes leadership, personal development, and continuous learning as key foundations of their success.

Key Responsibilities

• Conducting Routine Inspections: inspect security systems across a range of customers from commercial, domestic, industrial and integrated systems.
• Performing Maintenance and Repairs: You’ll be field-based, visiting customer premises across the North East region with a focus on the Newcastle area.
• Providing Technical Advice: offer guidance to customers on security best practices and help them understand what the company offer.
• Responding to Service Calls: respond to customer requests for service, troubleshooting issues and resolving problems promptly to maintain customer satisfaction and safety.

Candidate Requirements

• Technical / Industry Knowledge: This role is working on security systems. You will be competent in working on a wide range of systems such as Intruder Alarms, Access Control, and CCTV.
• Analytical and Problem‑Solving Skills: Ability to assess potential risks and propose practical solutions
• Communication and Interpersonal Skills: Effective communication to relay information to various stakeholders, customers, and strong interpersonal skills for teamwork and customer service
• Adaptability to handle dynamic situations and changing regulations
• Driving Licence: Full current UK driving licence (reasonable adjustments will be considered where appropriate)

Company Benefits

• Employee discount
• Company pension
• Bonus scheme
• Company car or van – option for private use
• 20 days of holidays plus bank holidays (holiday entitlement increases with time served)
• Stable, long‑term work with a leading Northeast business
• Development opportunities – benefit from industry‑led training modules, in‑house face‑to‑face courses focused on product knowledge/standards awareness, and manufacturer‑led product training sessions. Additionally, take advantage of optional individual development plans designed to support your career advancement and personal growth.
• Private health care for you.
• Parking apps – making your life a little easier
• Expenses paid weekly.
• Company pension scheme
• Uniform, PPE, Laptop, Phone, power tools and ongoing training provided.
• Travel Time Scheme.
• A central benefits platform offering a wide variety of discounts.
• Health and Wellbeing Resources.

If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration.

The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.