Security Solutions Engineer - Customer Enablement

KnowBe4; Leeds; On-site; GBP 35,000 - 55,000; Full time

Job summary

A cybersecurity company in the UK is seeking a Professional Services Engineer who will provide expertise in customer implementation and support of security solutions. The role demands strong troubleshooting abilities and excellent communication skills to enhance customer satisfaction. Ideal candidates should have at least 1 year of relevant experience and a two-year degree is preferred. The company offers a modern work environment and various employee benefits.

Benefits

Monthly sales target bonuses

Tuition reimbursement

Relaxed dress code

Qualifications

• 1 year of experience in a similar or related position.
• Familiarity with IT Security concepts and practices.
• Ability to demonstrate integrity, accountability, and respect.

Responsibilities

• Develop and maintain knowledge of products and security awareness practices.
• Implement and configure solutions for customers post-purchase.
• Build strong relationships with key customer contacts.

Skills

Technical troubleshooting

Verbal communication

Written communication

Organizational skills

Collaboration

Education

Two-year degree in IT or related field

Job description

A cybersecurity company in the UK is seeking a Professional Services Engineer who will provide expertise in customer implementation and support of security solutions. The role demands strong troubleshooting abilities and excellent communication skills to enhance customer satisfaction. Ideal candidates should have at least 1 year of relevant experience and a two-year degree is preferred. The company offers a modern work environment and various employee benefits.