Security Receptionist

Manchester Arndale; Exeter; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading facilities management company is seeking a Security Receptionist to ensure the security of staff and visitors while providing front-of-house services. Candidates must possess a Frontline SIA Licence and have excellent customer service skills. The role involves duties such as managing sign-ins, answering queries, and performing administrative tasks. This is an opportunity to work in a diverse environment that champions professional development.

Qualifications

• Frontline SIA Licence required.
• Experience in administration, reception, or customer service is desirable.
• Right to work in the UK.

Responsibilities

• Provide a friendly and professional front-of-house service.
• Deliver proactive support including booking taxis and meeting rooms.
• Assist visitors, staff, and contractors with queries.

Skills

Excellent customer service

Interpersonal skills

Organisational skills

Communication skills

Tools

Microsoft Office

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Days of Working: Variable shifts dependent upon business needs - 07:45-1700. And including site security 06:00-18:00/18:00-06:00

About the Role

We are seeking a professional and approachable Security Receptionist to provide a welcoming front-of-house service while ensuring the security of staff, visitors, and contractors. This role combines reception duties with security responsibilities, requiring excellent communication, organisation, and customer service skills.

Key Responsibilities

• Provide a friendly and professional front-of-house service to all staff, visitors, and contractors, ensuring accurate sign-in/out procedures in line with site security requirements.

• Deliver proactive support, including booking taxis, meeting rooms, and providing relevant information as required.

• Assist visitors, staff, and contractors with queries and provide additional support when needed.

• Answer phone calls efficiently and perform administrative duties as required.

• Maintain calm, professional, and clear communication at all times.

Candidate Requirements

• Right to work in the UK.

• Frontline SIA Licence required.

• Experience in administration, reception, or customer service is desirable.

• Proficient in Microsoft Office.

• Excellent customer service and interpersonal skills.

Additional Requirements

All successful applicants will be required to undergo screening and vetting in line with BS7858 standards.

How to Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

Employment Opportunity Statement

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.