Security Officer

Newcastle City Council; Newcastle upon Tyne; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local government authority in Newcastle upon Tyne is looking for a Security Officer for a fixed-term 12-month position. The role involves monitoring CCTV, coordinating alarm responses, and delivering high customer service standards. Candidates should hold a full UK driving licence and, preferably, have security industry experience. Training will be provided for necessary licenses. This position includes shifts that can cover weekends and bank holidays, ensuring a commitment to maintaining security in the Civic Centre.

Qualifications

• Full UK driving licence.
• Excellent IT skills and a good telephone manner.
• Previous experience within the security industry is advantageous.
• Current SIA CCTV and Door Supervisors licences preferable; training will be provided if not possessed.
• Successful applicants must clear a Non-Police Personal Vetting level 2 (NPPV2) check.

Responsibilities

• Monitoring CCTV and electronic systems.
• Coordinating responses to alarm activations, including providing mobile assistance.
• Reporting breaches of security and preparing reports.
• Ensuring security duties are carried out in accordance with agreed procedures.

Skills

Reliability

Punctuality

Customer Service

Attention to Detail

Ability to Work in a Busy Environment

IT Skills

Good Telephone Manner

Job description

A fixed‑term 12‑month position is available for a suitable individual to work within the Facility Services & Civic Management Division of the Operations and Regulatory Services Directorate as a Security Officer based at the Civic Centre, Newcastle upon Tyne.

A 24‑hour service is operated; you will work an 11‑hour shift on an 8‑week rota pattern, working an average of 37 hours per week. Shifts include weekends and bank holidays. Shift and weekend enhancements and contractual overtime are paid on top of the basic salary.

This fixed‑term position is partially funded by NE1 and the successful applicant will work in conjunction with NE1 to support the reduction and reporting of crime in businesses.

You should be reliable, punctual and have a strong commitment to delivering high standards of customer service, attention to detail and ability to work in a busy environment, undertaking multiple tasks and dealing with clients, customers and members of the public.

Responsibilities

• Monitoring CCTV and electronic systems
• Coordinating responses to alarm activations, including providing mobile assistance
• Reporting breaches of security and preparing reports
• Ensuring security duties are carried out in accordance with agreed procedures

Qualifications & Requirements

• Full UK driving licence
• Excellent IT skills and a good telephone manner
• Previous experience within the security industry is advantageous
• Current SIA CCTV and Door Supervisors licences preferable; training will be provided if not possessed
• Successful applicants must clear a Non‑Police Personal Vetting level 2 (NPPV2) check
• Must be able to demonstrate skills against essential and desirable criteria in the person specification

Continued employment of successful applicants once appointed to post is subject to satisfactory clearance of a NPPV2 check. The criteria for this level of vetting can be found alongside the person specification document.

See the supporting documents for the full job description and other important information about working with us.

Contact Laura Lindsay at [e-mail] for more information about this job.

Apply online at www.northeastjobs.org.uk; select “Apply Now” and complete our online application form. Before completing the form please ensure you read the supporting documents.

Any communication sent to you regarding your application will be sent to the email address you have set up on your Northeast Jobs account, so you will need to ensure that you check your inbox.