Security Officer

Anchor Group Services; Liverpool; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading security service provider seeks an experienced Security Officer for a full-time position at St Johns Shopping Centre in Liverpool. Responsibilities include conducting patrols, responding to incidents, and ensuring safety for visitors and staff. Candidates must hold a valid SIA Licence, possess strong customer service skills, and be available for flexible shifts, including weekends. The role offers comprehensive training and benefits to enhance career progression.

Benefits

Access to recognised training courses

Discounted SIA and First Aid training

Pension scheme

Cycle to Work Scheme

Full uniform provided

24/7 Employee Assistance Programme

Free on-site parking

Qualifications

• Must possess a valid SIA Licence.
• Customer service experience required.
• Ability to work flexible hours including weekends.

Responsibilities

• Conduct regular patrols to ensure safety.
• Respond promptly to incidents and maintain records.
• Operate site CCTV equipment and manage security.

Skills

CCTV

Customer Service

Communication skills

Computer Skills

Military Experience

Law Enforcement

Security

Education

Valid frontline SIA licence

5-year employment checkable history

Job description

Job Role : Security Officer

Working Hours

45 hours per week working 5 out of 7 days as per the site rota - this is a fully flex role.

Pay

12.50 per hour

Location

St Johns Shopping Centre St Georges Place Liverpool L1 1LY

Reporting to

Soft Services Manager & Associate Key Accounts Director

Overview

An exciting opportunity has arisen at Anchor Group Services for an experienced Security Officer to join our established security team based at St Johns Shopping Centre in Liverpool.

As a Security Officer you will be responsible for conducting regular patrols throughout the shopping centre monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents liaise professionally with members of the public and site management and maintain accurate records in line with operational procedures. A strong presence attention to detail and commitment to upholding site security standards are essential.

The successful candidate must have a valid SIA Licence as a minimum with CCTV preferred but not essential as training will be provided. This is a fully flexible role requiring availability across a variety of days / shift times (including weekends) as per the site rota. Shifts may start as early as 6am so reliable transport is essential for early starts.

Duties include

• Protecting the clients property people and / or assets by providing security services in direct accordance with the sites published Assignment Instructions (AIs) and site-specific procedures
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely accurate and appropriate manner to the Control Room / Shift Manager / Operations Manager / Emergency Services as appropriate for serious incidents
• Operating and monitoring site CCTV equipment
• Completing reports by recording observations information occurrences and surveillance activities
• Maintaining organisations stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to site providing a professional and friendly service
• Understanding the needs of our customer respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times

Requirements

• Full 5-year employment checkable history
• Valid frontline SIA licences DS or SG
• Customer Service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment

Benefits

• Access to a range of nationally recognised courses to help further your career via the Anchor Academy
• Access to SIA and First Aid training at discounted rates with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Stream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24 / 7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards
• Free on-site parking

Key Skills

• CCTV
• Customer Service
• Communication skills
• Computer Skills
• ICD Coding
• Military Experience
• Law Enforcement
• NIST Standards
• Security
• DoD Experience
• RMF
• Writing Skills

Employment Type

Full Time

Experience

years

Vacancy

1

Hourly Salary Address

Salary : 12 - 12

Whats Next

If you would like to be considered for this position APPLY NOW and we will be in touch.