Seasonal Store Colleague

Pets at Home Limited; Greater London; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading pet care retailer is seeking enthusiastic Store Colleagues to join their team in Greater London. This role focuses on creating outstanding customer experiences and teamwork. Successful candidates will excel in customer service, possess strong communication skills, and have a keen eagerness to learn and meet targets in a dynamic retail environment. Flexibility for varying shifts is required. A permanent schedule of 39 hours per week at the Brixton store is offered.

Qualifications

• Capable of providing personalised and attentive service.
• Proficient in verbal and written communication.
• Skilled in addressing customer questions and resolving issues.

Responsibilities

• Build strong customer relationships and provide personalised service.
• Exceed customer expectations during everyday operations.
• Collaborate with the team to meet store targets.

Skills

Outstanding Customer Service

Strong Communication Skills

Effective Problem-Solving

Eagerness to Learn

Target Focus

Teamworking

Job description

Store Colleague – Pets at Home
Are you passionate about pets and providing exceptional customer service? We are looking for enthusiastic individuals to join our team as Store Colleagues. In this role you will be at the heart of our pet care centres, creating outstanding experiences that foster loyalty to our brands.

Key Responsibilities

• Build strong customer relationships and provide personalised, attentive service.
• Exceed customer expectations and uphold top pet‑care standards during everyday operations.
• Work collaboratively with your team to meet store targets and ensure smooth store execution.
• Be flexible to work shifts that may include evenings, weekends and some bank holidays.
• Work a permanent schedule of 39 hours per week based in the Brixton store.

What You Will Bring With You

• Outstanding Customer Service: Capable of providing personalised and attentive service, ensuring every customer feels appreciated and understood.
• Strong Communication Skills: Proficient in verbal and written communication to effectively engage with customers and clearly convey information.
• Effective Problem‑Solving: Skilled in addressing customer questions and resolving issues quickly and efficiently.
• Eagerness to Learn: Keen interest in ongoing learning and professional development.
• Target Focus: Recognises the importance of setting and achieving targets in a retail setting to enhance business performance.
• Teamworking: Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.

Application Details

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