Seasonal Sales Advisor

The White Company; Chichester; On-site; GBP 60,000 - 80,000; Part time

Job summary

A thriving retail company in Chichester is seeking seasonal support to deliver outstanding customer service during the holidays. The role focuses on exceeding customer expectations, responding to queries, and maximizing sales opportunities. Candidates should have a passion for providing excellent service and be eager to contribute to a magical shopping experience. A competitive salary and employee discounts are included in the offer.

Benefits

30% discount on products

Competitive salary

Qualifications

• Strong commitment to delivering exceptional service.
• Ability to respond accurately to product-related queries.
• Experience in achieving sales targets and KPIs.

Responsibilities

• Provide excellent customer service and exceed expectations.
• Identify customer needs and answer product-related questions.
• Maximise selling opportunities to achieve sales targets.
• Capture customer data to enhance loyalty.

Skills

Excellent customer service skills

Ability to identify customer needs

Sales-oriented mindset

Data capture skills for customer loyalty

Job description

Overview

Make Your Moments Matter. Christmas is a very special time at The White Company and we need you to help spread the magic in our stores! You will be delivering PRIDE – our company values - at our most important time of year with your Dedication to your seasonal support and Passion for providing our special customers with excellent service. You will also assist with additional duties across the store and in the stockroom. If you share our obsession with providing our customers with a fantastic shopping experience and want to deliver a magical Christmas in your local store, we would like to hear from you!

What you'll be doing

• Provide excellent customer service and surpassing customer expectations at every opportunity,
• Identify customer needs and answer product related questions. Be able to respond to queries on product’s price, features and benefits,
• Maximise every selling opportunity to achieve store and individual sales targets and KPI indicators,
• Take every opportunity to capture customer data in order to expand TWC database and encourage customer loyalty.

What we’ll offer you

At The White Company, we value our employees for always going the extra mile; we reward this with great benefits and a competitive salary. You will also receive 30% off our products during your time with us

Our Equality, Diversity and Inclusion statement of commitment

At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.

We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.

We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.

We’d love you to join us on our journey.

Our Sustainability statement of commitment

We are committed to building a sustainable legacy that will enable a brighter future for people and our planet.’ We believe this should be reflected in everything we do.