Scientific Product Specialist

Ideal Personnel & Recruitment Solutions Limited; Cambridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Scientific Product Specialist - Sales Support in Cambridge. This permanent role involves collaborating with the sales team to provide product knowledge and application support. Candidates should have a strong technical sales background, especially within medical and life science sectors. The position requires proven sales ability and effective communication skills. A degree in Science or Engineering is desirable. This role offers a chance to drive market share and work in a dynamic team environment.

Qualifications

• Demonstrate customer-facing technical and sales experience.
• Proven track record of selling, specifying, or developing the product range.
• Full UK Driving Licence and current passport for European travel.

Responsibilities

• Maintain accurate records of activities using the CRM system.
• Grow sales through supporting the salesforce and their customers.
• Understand and use the value propositions of the product range.
• Identify and research new opportunities for the product range.
• Create marketing material and identify trade shows for exposure.
• Develop strong relationships with internal and external customers.
• Meet and exceed targets.

Skills

Strong relationship building skills

Ability to provide value propositions

Inquisitive nature

Customer-facing technical and sales experience

Effective communication and influencing ability

Education

HND or equivalent

Degree in Science or Engineering (desirable)

Tools

CRM system

Job description

Overview

Our client has a permanent opportunity for a Scientific Product Specialist - Sales Support. They provide automation and fluid control solutions.

As a key member of their talented and successful products team this is an interesting, varied, and challenging customer‑facing role that is designed to support increasing their market share. Working closely with the field sales team you will provide application, product knowledge and sales support during customer visits.

The range of product focus include chillers, heat exchangers, sensors, media‑separated valves, clean wet pumps, and process gas controls.

Key Aspects we are looking for

• Strong relationship building skills
• Ability to provide value propositions
• An inquisitive nature

Experience selling into

• Medical
• Life Science
• Hi‑end processes manufacturing
• Pharmaceutical
• Semiconductors

Product knowledge

• Thermo Controls
• 2 Port Valves
• Process Gasses

Required Experience

To be considered you will need to demonstrate customer‑facing technical and sales experience.

Key Responsibilities

• Maintain accurate records of activities using our CRM system
• Grow sales of the product range through supporting the salesforce and their customers
• Understand and have the ability to use the value proposition of the product range and business value to grow sales
• Identify, research, and gain application knowledge for new opportunities for the product range
• Promote the product range by creating marketing material, training material, and identifying trade shows where it will achieve exposure
• Develop strong working relationships with internal and external customers, consulting with them to solve problems from a technical perspective
• Meet and exceed targets

Skills and Experience

Desirable: A degree within a Science or Engineering discipline

Required: HND or equivalent or relevant experience

• Proven track record of selling, specifying, or developing the product range of chillers, heat exchangers, sensors, media‑separated valves, clean wet pumps and process gas controls
• Experience, skills and knowledge of the types of applications found in the non‑invasive life science / medical / electronics industry, as these are the types of market areas you will be working in
• Demonstrate an ability to communicate and influence effectively at all levels of the business
• Highly driven and passionate about making a difference within the industry
• Proven track record of using value propositions to ensure customer satisfaction, increasing retention and customer loyalty to a brand
• Full UK Driving Licence
• Current passport as European travel may be required