Schemes Team Leader

IPS Group; Northampton; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A reputable insurance broker is seeking an experienced Broking Team Leader to manage their high-performing Schemes Team. This role involves hands-on leadership, ensuring service and operational efficiency across Leicester and Northampton. Candidates must have commercial insurance experience, leadership skills, and knowledge of FCA regulations. If you thrive in a fast-paced environment and want to make a real impact, this role may be for you.

Qualifications

• 5+ years of experience in a broking or insurance environment.
• Solid understanding of FCA regulations and insurance principles.
• Ability to handle escalations and guide operational workflows.

Responsibilities

• Manage and develop the high-performing Schemes Team.
• Support brokers across Leicester and Northampton.
• Ensure service and operational efficiency.

Skills

Commercial insurance experience

Leadership or supervisory experience

Strong communication skills

Good systems knowledge

Decision-making

Education

Cert CII or working towards

Tools

Applied Epic

Job description

Social network you want to login/join with:

I am working with a well-regarded insurance broker who is looking for an experienced Broking Team Leader to head up their high-performing Schemes Team. This is a hands-on leadership role where you will not only manage and develop the team but also get involved in the technical side when needed. You will make sure service, operational efficiency, and regulatory compliance are always delivered to the highest standard.

The role covers two specialist groups, SME and Affinities, so you will be supporting brokers across both Leicester and Northampton. You will need to be comfortable travelling between sites, guiding day-to-day operations, handling escalations, and working closely with underwriting, compliance, claims, and finance to keep workflows moving and clients happy.

Commercial insurance experience is essential, as is proven leadership or supervisory experience in a broking or insurance environment. You will have a solid understanding of FCA regulations, insurance principles, and broking processes. You will be organised, confident in your decision-making, and a strong communicator, with good systems knowledge.

Applied Epic experience would be a real bonus. Professional qualifications such as Cert CII, or working towards them, would also be beneficial.

If you thrive in a fast-paced environment, enjoy leading from the front, and want to make a real impact in a successful and supportive team, I would be happy to tell you more.