Scheduling Team Leader

Karbon Homes; Newcastle upon Tyne; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

A leading housing provider is seeking a Scheduling Team Leader to lead a team in delivering high-quality services. The role involves planning and coordinating repair and maintenance work, and responding to the needs of the service. The successful candidate will have strong interpersonal skills and an ability to manage tight deadlines. This fixed-term position offers a salary of £33,152 per annum and allows for some homeworking and office presence. A generous benefits package also supports employee well-being and development.

Benefits

26 days annual leave (rising to 31 after 3 years)

Birthday leave

Occupational pension

Health cash plan

Flexible benefits pot

Access to funding for qualifications, conferences, and learning events

Qualifications

• Positive and enthusiastic attitude.
• Experience in scheduling or property services preferred.
• Ability to build effective relationships with customers.

Responsibilities

• Lead a team of schedulers to deliver high quality services.
• Plan, organize, and coordinate repairs and maintenance work.
• Respond to reactive needs of the service.

Skills

Excellent interpersonal skills

Organizational skills

Ability to work to tight deadlines

Job description

Come and make a difference at Karbon as a Scheduling Team Leader

We're looking to appoint a suitably qualified and experienced individual for the role of Scheduling Team Leader in the Scheduling Team.

About The Role

An opportunity has become available to lead a team of schedulers to deliver high quality services within the Support Services Team. The team will assist in the planning, organising and co-ordination of repairs and maintenance work to operatives in a way which optimises performance, value for money, quality standards and customer expectations. The role involves an element of scheduling work through inbound and outbound calls. The applicant will be a well organized individual who can respond to the reactive needs of the service.

About You

You’ll have a positive and enthusiastic attitude and will have excellent interpersonal skills to build effective and strong relationships with internal and external customers and be able to work to tight deadlines in a busy property services department.

Working With Us

The successful candidate will work in our Scheduling team led by the Scheduling Manager, Sam Nixon. If you require further information about the role, please contact Sam on [e-mail].

Key Details

• Scheduling Team Leader - Fixed term role until February 2027

• Salary - 33,152 per annum

• Location - Newburn & Stanley (presence at both offices)

• Regular travel will be required

• 37 hours per week with some homeworking available

We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for.

The role you’re applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre‑employment checks.

Why Join Us?

We offer a generous benefits package to support your wellbeing and development, including:

• 26 days annual leave (rising to 31 after 3 years)

• Birthday leave

• Occupational pension

• Health cash plan

• Flexible benefits pot

• Access to funding for qualifications, conferences, and learning events

Ready To Apply?

If this sounds like the role for you, apply now via our website: https://www.karbonhomes.co.uk/careers/

We love seeing the real you in your application. It's fine to use AI tools for things like polishing grammar or improving formatting—your CV and supporting statement should still reflect your own skills, experience, and personality, so we do not accept applications that are fully generated by AI without your own input.

Key Dates

Closing date for applications

Tuesday 27 January 2026.

We may close the advert early if we receive a high volume of strong applications - so don't wait too long to apply!

Interview date

Week commencing 02 February 2026.

We're Inclusive

We're proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you’ll be guaranteed an interview.

Need a reasonable adjustment to apply? Contact us at [e-mail]

A Note for Recruitment Agencies

We're lucky to have a great Preferred Supplier List (PSL) in place, so we're not looking for additional agency support right now. Thanks for understanding-we've got this covered!