Scheduling Manager

Uxbridge Employment Agency; Uxbridge; On-site; GBP 32,000 - 38,000; Full time

Job summary

A staffing agency in Uxbridge is seeking a Scheduling Manager to lead a busy team. The ideal candidate will have strong people-management and scheduling experience, with a focus on developing processes and reporting on KPIs. You will manage a team, coordinate with engineers and services, and drive team efficiency. If you have experience in a scheduling role and are looking for a supportive environment in a well-established department, apply with your CV today. This role offers a competitive salary plus bonus opportunities.

Qualifications

• Proven working history of managing a team.
• Excellent scheduling experience.
• Experience with Salesforce would be ideal but is not essential.

Responsibilities

• Lead and manage a team of schedulers on the service desk.
• Carry out appraisals, team meetings and one‑to‑one sessions.
• Report on the scheduling team’s KPI’s.
• Coordinate with third-party engineer support and internal teams.
• Drive and develop the scheduling team to meet set SLA’s.
• Develop and implement new processes and ideas.

Skills

People management skills

Scheduling experience

Strong reporting skills

Tools

Salesforce

Job description

Scheduling Manager

Location: Uxbridge

Salary: £38,000 + Bonus

A fantastic role has become available for a Scheduling Manager to join a busy and growing team in Uxbridge. This role would be perfect for someone who has strong people‑management skills and a background in scheduling engineers nationwide. You will be joining a busy, well‑established department within a supportive, close‑knit team.

Role responsibilities

• Lead and manage a team of schedulers on the service desk, ensuring efficient operational practices.
• Carry out appraisals, team meetings and one‑to‑one sessions.
• Report on the scheduling team’s KPI’s.
• Coordinate with third‑party engineer support and the internal sales and service teams for pre‑planned installations and maintenance services.
• Drive and develop the scheduling team, ensuring the department strives to meet set SLA’s.
• Develop and implement new processes, ideas and fresh perspectives.

Candidate profile

• Proven working history of managing a team.
• Excellent scheduling experience.
• Strong reporting skills.
• Experience with Salesforce would be ideal but is not essential.

If this sounds like the role for you, don’t wait – apply today with your up‑to‑date CV! If you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation (terms apply).

Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful.